Great service!

This Sullivan location is my trusted go to place for car maintainence. They never try to oversell not needed services, yet at the same time, they recommend what is needed. My Dad always told me to take care of my car, and it will take care of you. I have 160,000 miles on my 2012 Kia and it runs very well. With the elevated price of cars these day, not to mention the very elevated interest rates on car loans, I intend to keep going to Sullivan and to keep my car running well. F Hood

The team at Sullivan in Hudson are great. Recommend them highly! Professional and courteous.

Good time good customer service and best all best prices

Went there 2 days ago, 5-6 people were in front of me, guy said I was going to wait 1 to 1-1/2 hours. I said I’d come back in a few days. I come this morning 16 minutes after they’re open(figuring since I get there right after opening, I wouldn’t wait), ask for an oil change, the guy proceeds to tell me “there’s 1 guy in front of you, you’re looking at another 1 to 1-1/2 hour wait. Like what? I ask why and he said because only 1 person is on. How does that even make sense, how does it take 1 guy over an hour to complete an oil change? I’ve been in there before and was in and out in 20 minutes max. As a resident of Hudson, and customer of 14 years. Completely disappointed. I’m done with you people. It’s almost like you don’t want the business because you’re too lazy. You basically wanted me to leave at that point.

Found a screw in my tire after work - Sullivan brought me in at the end of the day, no questions asked, and were able to help me out and back on the road quickly. I really appreciate the team at Sullivan for helping me in a pinch. Thank you!

Was there Saturday for new tires. Was not aware of the many other auto services available so close to home. It was very busy due to the last day of a tire sale. Even with the extra workload the employees were friendly to customers and each other, a big plus in my book. Would recommend this business, Hudson NH. Lowell Rd.

Completely. Lost. My. Service. Originally, I came here to purchase unique winter tires ($1,000+) the tires were fine. Service was ehh speed. (Back in December) Now that it’s nice weather out, (May) I came back to swap my tires back to all seasons. Oh my god. I had an appointment, and still took way over 2 hours. Their mechanics work on SEVERAL cars at once. This causing the LONG wait. They are not organized at all. They care more for getting people in rather than getting them out in a timely manner. Once I got my car back, they had patch a tire ($30) that’s very costly btw. The car started to shake. Meaning, they did NOT balance the tires correctly. When I told them this, they mentioned how the service could not be done immediately. They needed 3+ hours. They couldn’t “squeeze” me in. Even though it was a simple balance job. It’s unbelievable. Regardless of Covid times and being understaffed — they shouldn’t take customers in if they aren’t staffed properly. I even tried to reason with them, and said if you could pay for my Uber home. I will leave it. They refused. why should I have to pay for an Uber when the problem didn’t exist until you touch my car. I have officially moved on to Firestone. Service is way faster, quality is better. Don’t trust Sullivan tire. Unless you don’t value your time / car. Problems: understaffed, quality of service, slow, and unprofessional.