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Tulley Automotive Group

Auto body shop in Greenville, New Hampshire

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41 Reviews and Ratings
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Cristina Coppola

Oct 24, 2023

StarStarStarStarStar

I bought my first BMW with Vinnie. He was the absolute best to work with. Very knowledgeable about all the BMW features and he guided me through the entire process with ease. It’s 100% evident that Vinnie and his manager Bob care about the relationship with the customer first and foremost, making the sale second.

Reply from the business:

Nov 24, 2023

Thank you for the kind words and five star review Cristina. And thank you for the opportunity to earn your business.

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Susan Zamanakos

Sep 24, 2023

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We purchased a Buick Envision from Tilley on August 21st. We love the vehicle. The sales person who was Michael Barrera was superb. He worked with us to get The best price and more. I would highly recommend his if you are going by a vehiclefrom Tulley.

Reply from the business:

Sep 24, 2023

Thank you for the kind words Susan. Mike works very hard to provide the best customer experience possible. Thank you for the opportunity. Enjoy your Envision!!

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Brian Marquan

Sep 24, 2023

StarStarStarStarStar

I went to a few dealerships and it didn't quite feel right, so I kept searching, I came across this place skeptical at first due to this being the first time I've ever bought a vehicle at a dealership, when I walked in, there was positive energy and vibes and a bunch of salesman waiting to help you, I quickly got helped by a salesman called Michael torigian who's business card I have posted in the photo who was nothing but respectful, charismatic, and professional and helpful to listen to and questions I hade and did everything possible to meet my commands which in the end he and another gentlemen help make happen, before I left I met with the sales manager mark Pike who was nothing but professional, courteous, and humble and did everything in his power to make it a smooth transition getting this jeep, they really do treat you like family and they are very good at what they do to make sure you happy with a new vehicle. I highly recommend if you are looking for you're next vehicle these guys will go above and beyond to make sure it happens. Thank you so much again for helping me to make this happen!

Reply from the business:

Oct 24, 2023

Thank you so much for this review, and thank you for the opportunity to earn your business. We're very proud of our staff and their commitment to a great customer experience. Thank you again!

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Caitlyn Ronan

Aug 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

I will be calling the manager about what happened with my car. I came on today and found my review was deleted. You can't figure out a noise coming from my front end, can't figure out my AC/heating, and then leaving my oil cap loose. You will be hearing from me. What has the world come to that people can't even man up to something, they just delete it and make it go away like nothing happened.

Reply from the business:

Aug 24, 2023

Your first review was not deleted, it is still live? We will be happy to repair your vehicle, but it's imperative that we duplicate the noises etc, before attempting repairs. We certainly don't want to install any components prior to verifying a failure. We understand you have taken this to other repair facilities as well. Thanks for the review.

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Carmen Valdivia

Aug 24, 2023

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We had a wonderful experience with Vinnie and Ke-Shawn who both made our purchasing experience very easy and fun! Thank you to both for taking the time to walk us through the process and just make it very easy, plus spend the time to speak through the different options for warranties and maintenance since we were looking to buy. Will make sure to recommend to friends and family.

Reply from the business:

Aug 24, 2023

Carmen, thank you for the 5 star review and thank you for the opportunity. Enjoy your new car!!

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John

Jun 24, 2023

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Worked with Warren, rep and Bob M, sales manager, both were great to deal with. This is the second BMW we purchased from Tulley in the past 15 mos. Both times Bob made the experience very enjoyable and low stress. We got very good deals both times and would highly recommend Bob, Warren and Tulley Automotive if you are buying a BMW.

Reply from the business:

Jul 24, 2023

Thank you John

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Natasha W

May 24, 2023

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We’ve been Tulley BMW customers for a long time and always had an outstanding experience. It’s been a while since I posted a review for them, but I feel they truly deserve a shout out for their continued support. This time was a bit different for us since we were trading in one of our BMWs for a GMC truck and upgrading a lease on another BMW. The lease upgrade was as smooth as ever. Jim found me a car that suited my needs, Val worked his magic to accommodate my financial requests, and Reid finalized the purchase. They are the BEST! We’ve never worked with Tulley GMC team before, but they were just as good! Cam, you are doing an awesome job! Keep it up! Jordan, I think you will be a GREAT salesman. We really enjoyed working with you! Thank you, Tulley BMW and Tulley GMC, once again for making our car purchase experience so pleasant!! (I am not sure how many people can say that)

Reply from the business:

Jul 24, 2023

Thank you Natasha

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Tysh McGrail

May 24, 2023

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miserable sales management experience; purchased used vehicle from Tully, five days after purchase the engine light came on. $163 of inspection service fees revealed $1,000 worth of cracked struts which leads to realignment fees, several lights not working, etc., Tully sales managers did not want to cover these issues. We live 2 hrs from Tully Automotive- they must have decided it was worth denying our request for reimbursement since we wern’t likely to be a repeat customer.

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S. C

May 24, 2023

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Handed/payed $52k check for a vehicle. Waited 1 hour to complete the sale. By waited, we sat 1 hour past our appt to then sign papers. Dropping 50k should get you top notch service.

Reply from the business:

May 24, 2023

Thank you for your business!

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David Guilmet

May 24, 2023

StarStarStarStarStar

I had a good sales experience here. Amanda was a great salesperson as she listened to what I wanted and didn't waste my time trying to sell me something different. The rest of the staff worked to get me a good finance rate and worked in a good deal on my extended service plan. I paid a fair price for my new to me BMW. I would recommend Tulley and would return in the future.

Reply from the business:

May 24, 2023

Thanks David.

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