VIP Tires & Service

Auto body shop in Gorham, New Hampshire

4.5
StarStarStarStarHalf Star
50 Reviews and Ratings
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Elizabeth Robbins

Sep 24, 2023

StarStarStarStarStar

The service was fast! I got a flat tire, and needed a tire change quickly, since my job is over a hundred miles away. I either stopped there on a slow day, or they were just that good, but I got two new tires within an hour of a drop-in. The waiting room chairs were fairly comfy, and I got free coffee. Everyone was friendly, and the service guys explained everything they did.

Reply from the business:

Sep 24, 2023

It’s all about being here when you need us, Elizabeth Robbins! Thank you for taking the time to provide this feedback. Dan and their team at the Gorham VIP Tires & Service store appreciate your business and kind words. Thanks for stopping in!

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Scott Knapp

Sep 24, 2023

StarStarStarStarStar

Staff is very professional and friendly

Reply from the business:

Oct 24, 2023

Thank you so much for taking the time to share your experience at Gorham VIP Tires & Service. We take pride in knowing our customers are happy with their store experience.

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Elizabeth Robbins

Sep 24, 2023

StarStarStarStarStar

I had a sidewall tear on a tire, and the guys at VIP replaced my tires at an awesome rate. They were focused on service, rather than cost, and i saved a boatload of money, without an appointment. I've been using this store, since i moved to Gorham, 15 years ago. They always have the best prices for decent tires.

Reply from the business:

Oct 24, 2023

Thank you, Elizabeth Robbins, for your kind words! We’re glad to know our Gorham VIP Tires & Service team is providing you with safe, reliable, trustworthy service. We appreciate your business and look forward to seeing you again in the future.

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Nat Eddy

Sep 24, 2023

StarStarStarStarStar

My wife has used VIP and found them very helpful. When my car wouldn't start two Sundays ago and I needed to get down to Connecticut, and getting anyone out to look at it or tow it got absurdly complicated (not AAA's finest hour (actually many hours)), I took my wife's car and on VIPs recommendation, went to OReillys and bought a cheap battery as a Hail Mary option. I stopped at VIP to make sure that I knew how to hook the battery up correctly. The gentleman who was there (I think the manager) told me, but then went and asked a repair tech, just to be safe. I also asked him about the annoying change oil light in my wife's car, and he went right out and reset it. Meanwhile the tech came out to reiterate the directions for hooking up the battery. None of this cost a dime. Hooked the battery up and the car immediately came to life. Drove down to Connecticut without incident. I strongly recommend VIP.

Reply from the business:

Sep 24, 2023

Thank you, Nat Eddy, for your kind words! We’re glad to know our Gorham VIP Tires & Service team is providing you with safe, reliable, trustworthy service. We look forward to seeing you again in the future.

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Haily Knapp

Sep 24, 2023

StarStarStarStarStar

Great service! People were super friendly and helpful

Reply from the business:

Oct 24, 2023

Thank you for turning to VIP! We are pleased to read that we provided you with great service. Our Gorham VIP Tires & Service team appreciates your review, and we look forward to seeing you again in the future, Haily!

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Alannah Johnson

Sep 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Gorham VIP doesn’t even deserve a star. Walked in and told them I wanted the most basic oil change and they chose to do one of the most expensive ones they had. They tried to say that’s what my car called for blah blah. They also changed my air filter without me saying to change it I never said they could. And for almost 35 dollar’s definitely not. They think they can up charge women cuz they think they don’t know anything about cars, definitely will never come back VIP is a waste of time and money. They also told me my car takes 6Q of oil when it only holds 4.2, come on I’m not dumb they always think they can pull a fast one. They couldn’t even reset the oil change life meter had to do that myself I didn’t even get a sticker telling me when my next oil change is, I can do the math when it’s due but for 88 bucks they drained the oil and dumped some back in. What a joke this place is.

Reply from the business:

Sep 24, 2023

Alannah Johnson, we are concerned to read this as what you describe does not align with our company standards of superior customer service. Please email your contact information to CChassie@vipauto.com so that we can discuss this further with you and have the opportunity to make this right.

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Denise Thibodeau

Sep 24, 2023

StarStarStarStarStar

Excellent service, very prompt and attentive to other issues with my vehicle

Reply from the business:

Sep 24, 2023

On behalf us all of us at Gorham VIP Tires & Service, I would like to thank you for sharing this great review about your experience! We are thrilled that you enjoyed your visit, and we look forward to seeing you again!

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Avery Mills

Sep 24, 2023

StarStarStarStarEmpty Star

The people here were helpful in helping me do an out of state inspection. The people did a good job that I went back for an alignment, and have had no problems with my car since

Reply from the business:

Sep 24, 2023

Thank you for turning to VIP! We are pleased to read that we provided you with great service. Our Gorham VIP Tires & Service team appreciates your review, and we look forward to seeing you again in the future, Avery!

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Mirel Rosenfeld

Sep 24, 2023

StarStarStarStarStar

We were are in vacation when we got notice that we are due for an oil change. Most stores were closed, except for VIP Tires. Laura was super nice and so was the rest of the team. They did a vey quick nice job while we sat comfortably in their waiting area.

Reply from the business:

Sep 24, 2023

Thank you for turning to VIP! We are pleased to read that we provided you with great service. Laura and our Gorham VIP Tires & Service team appreciates your review, and we look forward to seeing you again in the future, Mirel!

Google
wade seebeck

Sep 24, 2023

StarStarStarStarStar

Quick reliable service for any auto needs or concerns

Reply from the business:

Sep 24, 2023

Thank you so much for taking the time to provide us with this feedback, Wade Seebeck! We are so pleased to read about your positive experience at our Gorham VIP Tires & Service.