VIP Tires & Service

Auto body shop in Franconia, New Hampshire

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Jared Zornes

May 17, 2024

StarStarStarStarStar

I've never had a bad experience with the guys in Littleton. They always work around my schedule and provide quality service at an affordable cost. They even squared away my mower tire for me while I waited when they were fully booked and otherwise swamped for the day. Customer service 10/10! Highly recommend.

Reply from the business:

May 18, 2024

Thank you for this wonderful feedback, Jared Zornes! We sincerely appreciate your business and are so glad to hear our Littleton VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!

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A. Codling

Apr 23, 2024

StarStarStarStarStar

Amazing group couldn’t ask for a better shop 10/10

Reply from the business:

Apr 25, 2024

Thank you for turning to VIP! We are pleased to read that we provided you with great service. Our Littleton VIP Tires & Service team appreciates your review, and we look forward to seeing you again in the future, A.!

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Ryan Lemay

Apr 23, 2024

StarStarStarStarStar

Great experience, friendly., thorough, and most importantly honest

Reply from the business:

Apr 25, 2024

Thank you, Ryan Lemay, for your wonderful review! We're glad to know our Littleton VIP Tires & Service team is providing you with safe, reliable, trustworthy, and friendly service. We appreciate your business and look forward to seeing you again, Ryan Lemay.

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Jamie Boucher (Raveneth4200)

Apr 23, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

The person who did my invoice was extremely rude and had a very poor attitude...the technician brought out the part that was faulty...and even though I had previously bought the part from there cause I already knew what was faulty as I was there making sure that nothing else was wrong...with a very rude tone that despite that I bought the part from there previously that they don't use customer bought parts and that I'd have to purchase the part the same day and he even tried to over charge me for labor so I'd would have been double buying the part I needed..and then when I refused to buy the same part twice he said in a very rude voice "then you can replace the part yourself"...needless to say I will not be coming back for any more service's in the future. And will not recommend anyone coming here

Reply from the business:

Apr 23, 2024

Jamie Boucher (raveneth4200), we are concerned to read this as what you describe does not align with our company standards of superior customer service or follow our policies for our warranties on parts and labor. Please email your contact information to CChassie@vipauto.com so that we can discuss this further with you and have the opportunity to make this right.

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Angelo Roberts

Apr 23, 2024

StarStarStarStarStar

The staff were fast and polite, they did a great job and had the experience necessary to fix my car for less expensive than I expected. Ill be back for more service in the future.

Reply from the business:

Apr 23, 2024

On behalf of all of us at Littleton VIP Tires & Service, I would like to thank you for sharing this great review about your experience! We are thrilled that you enjoyed your visit, and we look forward to seeing you again!

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Lisa Conn

Apr 23, 2024

StarStarStarStarStar

I'm so pleased with the service I received! They go out of their way to make their customers happy! My car is driving great! They go well beyond what they need to! Thank u so much for being amazing! I'm a customers for life and already spreading the word to others!

Reply from the business:

Apr 25, 2024

Thank you, Lisa Conn, for your wonderful review! We're glad to know our Littleton VIP Tires & Service team is providing you with safe, reliable, trustworthy, and friendly service. We appreciate your business and look forward to seeing you again, Lisa Conn.

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Brenda Jette

Apr 23, 2024

StarStarStarStarStar

Called at 8am on a Friday and asked if my car could make a long trip despite the new mysterious noise coming from somewhere underneath. Nick said I could drop it off and he'd have a look. By 1:30 I had new, reliable brakes and and the confidence for a safe trip. Super nice guys. This is now my "Go-to" place. Highly recommend!

Reply from the business:

Apr 25, 2024

It's all about being here when you need us, Brenda Jette! Thank you for taking the time to provide this feedback. David, Nick, and our team at the Littleton VIP Tires & Service store appreciate your business and kind words. Thanks for stopping in!

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Dillon Kavanagh

Apr 23, 2024

StarStarStarStarStar

I came in with no appointment because my car was breaking down and I NEEDED to get home (out of state). They managed to fit me in, diagnose the issue, get a replacement part, and get me on the road when everyone else I called couldn’t even get me in that day. Great service and a huge lifesaver. Super helpful, friendly staff, took care of me like I was a local.

Reply from the business:

Apr 23, 2024

It's all about being here when you need us, Dillon Kavanagh! Thank you for taking the time to provide this feedback. David and their team at the Littleton VIP Tires & Service store appreciate your business and kind words. Thanks for stopping in!

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Jeremy Avery

Mar 23, 2024

StarStarStarStarStar

Always a professional job by good people. Never had a problem.

Reply from the business:

Mar 23, 2024

On behalf of all of us at Littleton VIP Tires & Service, I would like to thank you for sharing this great review about your experience! We are thrilled that you enjoyed your visit, and we look forward to seeing you again!

Google
Jaydon Caron

Feb 23, 2024

StarStarStarStarStar

They do great work! I will definitely be doing more future business with them!

Reply from the business:

Feb 23, 2024

Thank you for turning to VIP! We are pleased to read that we provided you with great service. Our Littleton VIP Tires & Service team appreciates your review, and we look forward to seeing you again in the future, Jaydon!