Crosstown Motors Chrysler Dodge Jeep Ram Fiat Parts & Service Center
Auto body shop in Franconia, New Hampshire
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Went in looking for a used vehicle. The friendly and professional staff found us exactly what we needed for a vehicle with a price that was very reasonable. They also gave us a better price for our trade than some other places had offered. Very happy we stopped in n today!!!!!!
Jeep broke down in the middle of the day they got us in quickly! Great customer service, thank you so much! :)
A great experience, an able to help!
Reply from the business:
May 23, 2023Thank you for this amazing review! I really appreciate your business. Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
Very professional and curteous interactions with the service department.
Reply from the business:
May 23, 2023Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
Service is always great! Never a long wait. Everyone who I have had interactions with over the last 3 years has been amazing.
Reply from the business:
May 23, 2023Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
Very nice sales department. Service always listened to my issues
Joe m. The service manager is the best. Having his crew in your corner is like Having Iron Mike in your corner. Every time I bring in my 2008 comander. They not only fix what’s needed but also find other things wrong that is still covered under my lifetime warranty. They are also the only place out of 4 places that fixed my sun roof drain. They ROCK.
Reply from the business:
May 23, 2023Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
Thank you for the great service and stellar treatment while visiting the service dept ,thank you for your expertise and courteous service, on our jeep Cherokee L series we love it, I'm a totally an permanent disabled veteran and have no worries of getting stuck great vehicle! Eric an Joanne Merrill
Reply from the business:
May 23, 2023We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
Service manager is great, service reps are not. Brought my car in, knew exactly what was wrong and my message was completely disregarded and car ended up being in there a month longer than needed. A message to Crosstown: if someone brings their vehicle in and says what is wrong, maybe try that first. Service manager was fantastic to work with, he fixed the service rep’s mistake and helped with the process.
Reply from the business:
May 23, 2023Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Kevin Roy General Manager kroy@crosstownmotors.net