Fair and understanding. They were able to work with our needs and helped with our situation instead of making it worse.

My Girlfriend had her traction control go out on her car. This disabled the power steering. She is in her 60ies and disabled. The tow truck driver refused to get of his truck. He said he could not load her car because she was parked in a handi capped spot at Market Basket Rindge. He said I'm out of here and left. She called AAA back they sent a good man who understood and without power steering backed the car out and loaded it. The biggest reason I'm leaving this is. During the wait for second truck She fell hit her head and injured her back. She has been in bed since. We are waiting to see her doctor and get xrays. Whoever was driving that tow truck is a real scumbag.

I have used Gauthier services in Jaffery NH through AAA.I rate them 5 stars I apologize for not posting my review sooner. Thank you.

Look, if there is a 2 car head on collision, of course that takes priority over my flat tire. But don't tell me over and over "we'll be there in 15 minutes" when you're already over an hour late based on the time table YOU provided.

Broke down in a storm in a 3/4 truck with a loaded sled trailer. Two trucks showed up, one to take my daughter, myself, and the trailer to our house and one to take the truck. At 4:45 the next day, I picked up my truck with a new wheel bearing, a 3 year warranty, and a fair charge on my credit card. The staff are all super friendly and professional and it’s clear they know what they’re doing out here. Highly recommended.

The tow truck driver lost my one and only car key...he subsequently found the key when he went back to look for it where he picked the vehicle up. He then neglected to bring me my key until the following morning, (despite me stressing I needed the key immediately, as it tends to be a crucial component to starting one's vehicle), with no heads up that I was going to get blown off all night long. In doing so, he essentially left me stranded from home, all night long...big shout out to Bob the tow truck guy, thanks Bob. The following morning, I spoke with an extremely apologetic employee at Steve's other business, Cliff's Auto Body, who took my information and passed it on to Steve. Even though I asked that Steve call me back, I never heard from him. Apparently, lack of communication and/or flat-out blowing people off is par for the course with Gauthier Auto. One star, and two thumbs down.

Always happy with the service and the prices. Very friendly staff. I highly recommend them.

I've never been in person, but they are the local AAA service provider. They are always very nice and helpful!