VIP Tires & Service

Auto body shop in Errol, New Hampshire

4.5
StarStarStarStarHalf Star
50 Reviews and Ratings
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doitrite

Feb 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

They take advantage of single women and seniors with their scare tactics and upcharges.....

Reply from the business:

Feb 24, 2024

Doitrite, we are concerned to read this as what you describe does not align with our company standards of superior customer service. We follow the manufacturer's guidelines for recommend maintenance and bring issues of the vehicle to the attention of the owner. We do not require work that is not required for the safety of the vehicle. If we find that practice happening amongst our technicians, we take swift and immediate action. You've left a negative review for Gorham, ME as well -- we reached out then and you never contacted us so that we could look into it. We'd like to know which location you had your experience at. Please email your contact information to CChassie@vipauto.com so that we can discuss this further with you and have the opportunity to make this right

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Clinton Savage

Feb 24, 2024

StarStarStarStarStar

Great service

Reply from the business:

Feb 24, 2024

Gorham VIP Tires & Service are so proud to hear that we provided you with a great experience. It means a lot to us. Thank you for taking the time to share this with us. We look forward to seeing you again soon.

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Lisa Connors

Feb 24, 2024

StarStarStarStarStar

Very friendly staff and timely service !

Reply from the business:

May 24, 2023

Thank you so much for taking the time to share your experience at Gorham VIP Tires & Service. We take pride in knowing our customers are happy with their store experience.

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Paul

Feb 24, 2024

StarStarStarStarStar

Snowmobile repair: my arctic cat z1 turbo had an over heating/thermostat issue. I am so glad VIP offers this service now as they were Great and trouble shot the problem. Paul and Dan were a big help and fixed the problem. Great guys to deal with it was like having your friend work on your sled and kept me posted on their findings. I will be back for sure for service and or problems. Love that they kept my sled in heated building and not outside like most.

Reply from the business:

Feb 24, 2024

Thank you, Paul, for your wonderful review! We're glad to know our Gorham VIP Tires & Service team is providing you with safe, reliable, trustworthy, and friendly service. We appreciate your business and look forward to seeing you again, Paul.

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Annie Laurendeau

Feb 24, 2024

StarStarStarStarStar

OUF! Is the outcome of my car problem. WOW is the service and attention we got from VIP. This is due to Dan’s VIP welcoming, taking charge and seeing the urgency of the situation. This includes special thanks to the VIP mechanic crew. RATING AAA with five starts to Dan and the crew. Being not from the area, having no appointment on Friday 4:50PM we could not have found BETTER garage around. - Imagine the worst, no car rental in town, having a carload of equipment, not being able to make it to our hotel reservation and having to wait until Monday for parts while being expected at work. This is our story: When we started the car, the alternator light and all other indicators where flashing. So, we left Sunday River. Our plan was to go ski Loon Mountain on Saturday. Knowing that alternator light is not so good news, we turned off heating, lights, radio… to make it to a mechanic just on the battery reserve. We told ourselves, we lucky that the road is downhill from Sunday River to Gorham NH. Finally, here we are at VIP Gorham, NH. So, as we got in, Dan questioned us for the car situation. Without hesitation he got our car in for inspection. We sat in the waiting room. Clients were present. They all said this garage is the best around and this is not just in town. We felt in good hands! Not that we wish for, but IF our car was to break again, when we are within driving distance, I’ll ask AAA to tow our car or drive to VIP in Gorham. Thank you to Dan and his crew.

Reply from the business:

Feb 24, 2024

Thank you, Annie Laurendeau, for your wonderful review! It's all about being there when you need us. We're glad to know Dan and our Gorham VIP Tires & Service team is providing you with safe, reliable, trustworthy, and friendly service. We appreciate your business and look forward to seeing you again, Annie Laurendeau.

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George McDonough

Feb 24, 2024

StarStarStarStarStar

Outstanding Customer Service from Dan, Justin and forgot the other name who was working on my truck. They went above and beyond to make sure I would be Rroad worthy for my trip. Very comfortable environment great workers all around

Reply from the business:

Feb 24, 2024

Thank you, George Mcdonough, for your kind words! We’re glad to know our Gorham VIP Tires & Service team is providing you with safe, reliable, trustworthy service. We appreciate your business and look forward to seeing you again in the future.

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Real Brooklyn

Jan 24, 2024

StarStarStarStarStar

Nice place and helpful people. Got my snow tires on my new car. It is cool that you can watch the guys work through a big window into the garage. I saw them do some cool things. One suggestion is maybe to add in a vending machine that takes cards forthose who don't carry cash. Or even add a little snack basket in the coffee area with cracker and cookies. I was peckish while waiting and luckily found a belvita snack in my purse. Super cool place though. I really got a kick out of the Christmas tree made of different sized tires. ☺

Reply from the business:

Jan 24, 2024

Thank you so much for taking the time to share your experience at Gorham VIP Tires & Service. We take pride in knowing our customers are happy with their store experience.

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Roger b

Dec 24, 2023

StarStarStarStarStar

Reply from the business:

Dec 24, 2023

We're delighted to know we provided you with 5-star service, Roger B! We look forward to providing great customer service and reliable, trustworthy tire and auto repair service in the future!

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Keziah Weir

Dec 24, 2023

StarStarStarStarStar

They fit us in during a busy time of year, very helpful!

Reply from the business:

Dec 24, 2023

Thank you so much for this wonderful feedback, Keziah Weir! We sincerely appreciate your business and are so glad to hear our Gorham VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!

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all the boost

Dec 24, 2023

StarStarStarStarStar

I definitely brought them a tough vehicle to work on.... Because of the type of tire that was being mounted, it was very difficult 245 40r17 dot comp tire on a wide reverse mount rim. Thank you.

Reply from the business:

Oct 24, 2023

Thank you for turning to VIP! We are pleased to read that we provided you with great service. Our Gorham VIP Tires & Service team appreciates your review, and we look forward to seeing you again in the future, all!