Staff is extremely rude to customers and their coworkers. I work in management and lord if my staff ever acted like that in-front of customers. They would no longer have a job. Tires are cheap, just order online and install else where. This was my second visit with a bad experience. Employees seem bothered and annoyed with having to work and glad to tell you no. Get a better job that doesn’t involve customers if you don’t want to work with them. My appointment was booked from 7-8am. Arrived closer to 8. As it appeared that was an arrival window. Guess it wasn’t… But instead of being educational with their policies. Girl was rude and yelling for the other staff member to come out and deal with this. I guess it is one of those you pay for what you get. Cheap services. Crappy staff. First experience. Dude didn’t know how to take tires off my truck and my husband had to go out and do it.. top notch mechanics Walmart has.

Very friendly and knowledgeable and nice people, they didn't have the equipment to fix what I needed, but they assessed it and told me what does need to be done and showed me places I could have it done all at no charge, good people

The Epping, NH location is awesome.

I wish you success if you go in for anything other than having new 🆕 tires installed. The staff are not allowed to book 📖 appointments for any other services. Trying to get an oil 🛢️ change and my 🛞 tires rotated took multiple tries. I was in the area for the last few days and it was frustrating. The staff were polite. They are understaffed. I wished they didn't drop my wheel covers on the ground. They can chip. The inability to schedule an appointment makes it difficult to utilize the automotive services that they sell. Update: October 2023; You can now book oil changes online. It is still difficult to get service for your tires. I was told that they don't do tire repairs. You will have to try Portsmouth, Seabrook or Hooksett. They have a nicer waiting room than Portsmouth.

I went to buy tires, was told "we don't have any tires for your car". I knew in advance from doing this several times that I would need to order them. I expressly went in to order tires, pay for them, and schedule an install. I was told "we prefer you do it on your device". The folks down the road have the same tires I was looking for, so I'm going to give them the $680 installed rather than Walmart.

I am very glad that when the service was needed, you were there and did not refuse!. Great work and a nice price. Thank you!!!

Had a battery put in. They don't reset the computer should have said that up front. Also forced my car into gear and broke the linkage. Their attitude was so unprofessional. All of them where late coming in and all had coffee and breakfast on their hands. So not happy . Take your car to a real garage.