Central Park Garage
Auto body shop in Dover, New Hampshire
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Going to Central Park has been awesome and they really do such a great job. Dawn out front is so easy to work with and is very knowledgeable
Reply from the business:
Oct 23, 2023Thank you for the great review, Cathy! We are happy to hear that you had such a positive experience working with us and look forward to seeing you again next time!
Reply from the business:
May 21, 2024Thank you for taking the time to leave us a 5-star review, Stephanie! We look forward to seeing you again in the future!
Went in for my annual State inspection…prompt professional service as always, staff is always pleasant to deal with. My go to shop for all my vehicles for many years now!
Reply from the business:
May 16, 2024Thank you so much for your amazing review, Parks! We are thrilled to hear that you had a prompt and professional experience here at Central Park Garage for your state inspection. Our staff takes pride in providing excellent customer service and it means a lot to us that you choose us as your go-to shop for all your vehicles. We look forward to continuing to provide top-notch service for many more years to come. Thank you for your support!
Reply from the business:
May 2, 2024We appreciate your support and look forward to seeing you again in the future. Thank you for choosing Central Park Garage in Somersworth, NH!
Excellent to work with and a very welcoming environment. Scheduling was a breeze… Dawn is amazing, so knowledgeable and helpful. My technician Jess did a fantastic job!!! Highly recommend Central Park Garage!
Reply from the business:
May 16, 2024Thank you for taking the time to share your positive experience at Central Park Garage, Paula! We are thrilled to hear that you found our team to be welcoming and knowledgeable, and that scheduling was a breeze for you. We pride ourselves on providing excellent service and we are so happy that Jess did a fantastic job for you. Thank you for recommending us and we look forward to welcoming you back in the future!
I was glad to be able to have my truck seen promptly by the garage when needed, and staff were friendly. However, despite the fact that my early concerns about my truck sounded like they were transmission related (which a quick google search told me), staff did not mention that they don’t ever do work on transmissions. So, I had my vehicle towed there for diagnostics, but even their diagnostics were somewhat minimal and then they would not do any further work on the vehicle. They provided some suggestions to take it to a transmission shop or dealer, but noted there are few reputable places around. So, I had to have it towed somewhere else to be worked up AGAIN and fixed. They should have at least mentioned that the problem sounded like it could be transmission, and maybe they won’t be able to work on it, and then I could’ve eliminated that middle step of them looking at it for no benefit to me whatsoever. Very misleading and cost me money.
Reply from the business:
May 9, 2024Rachel, thank you for taking the time to leave us a review. We're glad to hear that our team was able to provide prompt and friendly service for your truck at our garage. We apologize for any miscommunication about our services not including transmission work. We value your feedback and will make sure to communicate more clearly with our customers in the future. We understand the frustration and inconvenience this may have caused and want to offer our sincere apologies. We appreciate your business and hope to have the opportunity to serve you better in the future. Thank you, The Central Park Garage Team.
I was over all satisfied with the service but was really taken back at the cost of the oil change. I should have asked the price up front and that is my fault. I feel $61.99 for an oil change on my Santa Fe was a bit much! I have learned to ask first of the price of things!
Reply from the business:
May 16, 2024Thank you for taking the time to leave a review, Nicole. We are glad to hear that you were satisfied with the service you received, however we apologize for any shock at the cost of the oil change. We understand the importance of transparency and will strive to ensure that our pricing is clearly communicated to our customers in the future. Thank you for your feedback, and we hope to see you again at Central Park Garage.
Reply from the business:
May 2, 2024We are grateful for your business, Steven! Thank you so much for taking the time to leave this review. It is a pleasure working with you! See you next time.
Amazing people!! I didn’t expect to get a text with a comprehensive check. That was a pleasant surprise, even broken down into least concern to major concern. They were not only respectful but super kind and quite affordable for the work that needed to be done. I have gone to the express many times for oil changes and had great success. I’ll be continuing using both!!
Reply from the business:
May 23, 2022Thank you for taking the time to leave us a 5-star review, BJ!
Reply from the business:
May 2, 2024Thank you, Jen. Please let us know if there is anything else we can do for you!