Central Park Garage
Auto body shop in Dover, New Hampshire
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Reply from the business:
Mar 23, 2024Hi, Brylye! Thank you so much for sharing your positive experience at Central Park Garage! We love providing excellent service and are grateful for your 5-star rating. See you next time!
Great service and very good work
Reply from the business:
Mar 23, 2024Thank you for taking the time to leave us a 5-star review, Lisa! We're so glad to hear that you had a positive experience with our service and work at Central Park Garage. It's our goal to provide great service and quality work to all of our customers. We truly appreciate your support and hope to see you again in the future. Thanks for choosing Central Park Garage in Somersworth!
Good service, good people.
Reply from the business:
Mar 23, 2024Thank you so much for the positive review, Timothy! We are glad to hear that you had a good experience with our service and our staff. Customer satisfaction is our top priority and we are happy to know that we met your expectations. We hope to see you again in the future for any of your automotive needs. Thanks for choosing Central Park Garage!
Scheduling system is nice, but with lack of phone service I was unable to get any responses back to questions regarding prices via e-mail, FB messenger, or text.
Reply from the business:
Apr 23, 2024Hi Ricky, Thank you for taking the time to leave a review of your experience at Central Park Garage. We are glad to hear that you found our scheduling system to be user-friendly. However, we apologize for the inconvenience you experienced with our lack of phone service. We understand the frustration of not being able to get a response regarding prices. We are continuously striving to improve our communication channels and appreciate your feedback. If there is anything we can do to make it up to you, please do not hesitate to reach out to our team. Thank you for choosing Central Park Garage. We hope to have the chance to provide you with a better experience in the future. Best regards, Central Park Garage team.
Awesome service but a little pricey. I still will use them as my primary garage. I totally trust them.
Reply from the business:
Apr 23, 2024Thank you so much for your kind words and for choosing us as your primary garage! We're glad to know that you had an excellent service experience with us and that you trust us. We appreciate your feedback and will continue to strive to provide the best service. See you next time!
This is my first time getting service at Central Park garage. The advisors are courteous and informative. My vehicle was completed in a timely manner. The price was a bit high, BUT I’m hoping that the work backs it up. They have a 3 year or 36k miles guarantee . The loaner car helps too, making it more convenient for me to leave my vehicle.
Reply from the business:
Mar 23, 2024Thank you for choosing Central Park Garage for your vehicle service needs, Daron! We are glad that you were satisfied with our courteous and informative advisors, and that your vehicle was completed on time. We understand that our prices may seem high, but we pride ourselves on the quality of our work and stand by our NAPA AutoCare Peace-of-Mind 36 months/36k miles nationwide warranty. We're also happy to provide free loaner cars to make the process more convenient for our customers. We appreciate your support and look forward to serving you again in the future!
-Streamlined scheduling process through website, with the added ability to detail the reason for the visit on the form. -Near-immediate availability for appointment (around one day). -Easy and quick drop off process (they already had all the information for my visit before I walked in the door due to me being able to detail it when I was filling out the scheduling form). -Called to discuss service and they picked up immediately, the man I spoke with had all the information up in front of him and was able to discuss everything in detail with me. -Pick up process was also quick and easy; signed a paper, slid my card, got the key, quick and simple 3 minute process. -I spoke to two different people in total, both were amazingly helpful and nice; fantastic and positive atmosphere. -Central Park was able to fulfill the unique needs of my specific situation; tailored service. -Extremely detailed digital report and invoice, sent via email and SMS. By far the most important aspect, and the reason for me leaving this review: I felt like I can trust Central Park Garage. I often haven't felt this with most of the mechanics I have gone to in the past. I originally picked Central Park Garage due to them having the highest review count and one of the best review scores in the area. I see why now. I don't often leave reviews for places, but this place is the best around, by far.
Reply from the business:
Mar 23, 2024Thank you so much for taking the time to write such a detailed and positive review, Taylor! We are thrilled to hear that you had such a great experience at Central Park Garage. Our team works hard to ensure that our scheduling and drop off processes are streamlined and efficient, and we are glad that it made a difference for you. We take pride in being able to address unique needs and provide tailored service for each customer. Thank you for trusting us with your car and for choosing us as your go-to mechanic. We truly appreciate your kind words and recommendation. We look forward to seeing you again in the future!
Fast, communicative, and professional. The only place I'll take my car in the Seacoast area.
Reply from the business:
Feb 23, 2024Thank you so much for taking the time to leave this stellar review! We are delighted to hear that our team provided fast and communicative service and that you trust us with your car. We appreciate your support and look forward to serving you again in the future. Safe travels! ⭐️⭐️⭐️⭐️⭐️
Reply from the business:
Feb 23, 2024Thank you so much, Rebecca, for the glowing 5-star review! We are thrilled that you had a great experience with us. Our team is committed to providing exceptional service and ensuring that our customers are satisfied. We appreciate your support and hope to see you at our garage again soon!
Fantastic, quick, reasonably priced services. The email they sent showing pictures of the actual issues on my car were fantastic, made it easy to understand what/why they were asking to get it sorted. Will be going back for sure.
Reply from the business:
Feb 23, 2024Thank you so much for your kind words, Otto! We are thrilled to hear that you had a fantastic experience with us at Central Park Garage. Our team prides itself on providing quick and reasonably priced services, and we are glad that our email with pictures helped make the process even easier for you. We look forward to welcoming you back for all your car needs. Thanks for choosing Central Park Garage and for leaving us this wonderful 5-star review. Have a great day!