Auto Care Plus Complete Tire and Service Center
Auto body shop in Derry, New Hampshire
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Convenient location, very qualified staff and prompt and courteous service. Our go to location when we need service for our cars.
Good service overall, I really like how they itemize everything out. They checked everything on the vehicle and since my vehicle is older, they would have replace everything imaginable, however, any customer might find the list of issues not feasable to handle. Interestingly they changed my wipers as requested, but never added fluid which of course I would pay for as well as oil, antifreeze, transmission...but not sure if these were checked.
Reply from the business:
May 16, 2024Stevie, thank you for sharing your feedback with us! We're glad to hear that you appreciated the itemized breakdown of the service provided. We strive to be transparent about the condition of your vehicle and the recommended repairs, although we understand that addressing all issues at once may not always be feasible. We apologize for any oversight with the washer fluid and will ensure to address this moving forward. Your satisfaction is important to us, and we appreciate your valuable input. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out.
I had no appointment, but I just stopped in my car was serviced promptly. Many thanks.
Reply from the business:
Apr 23, 2024Maurice, thank you for the 5 star review! We appreciate it!
The staff here is friendly, knowledgeable, and courteous. Communication was excellent, with frequent updates regarding progress and status of my vehicle throughout the process.
Loop
Very happy with the service and price for a unscheduled visit !!
Reply from the business:
May 16, 2024Thank you William for taking the time to leave us such a positive review! We're delighted to hear that you were pleased with the service and price during your unscheduled visit. Providing excellent service at a fair price is what we strive for, and we're glad to know we hit the mark for you. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Your satisfaction is our priority!
Reply from the business:
May 2, 2024Mike, thank you so much for the 5 star review!
Reply from the business:
May 23, 2023Hi Cynthia, thank you for the 5 star review, we appreciate it.
Towed in when engine wouldn't start. Battery had died. They did diagnostics and also found a bad spark coil. With over 120,000 miles on the car we agreed on replacing all coils and spark plugs. Runs great now. They also gave my wife and I a ride home when it was towed in.
Reply from the business:
May 23, 2023Hi JP, thanks for coming in for your annual state inspection and glad we could bring your maintenance up to date. We appreciate your business and the 5 star review, have a nice day.