
McGee Toyota Service Center
Auto body shop in Cornish, New Hampshire
0
0 Reviews
Fantastic service department! Personable and fun interaction with Johnny. They got my truck in and worked on faster than I could have asked for. Look forward to doing business with them in the future!
Reply from the business:
Jan 23, 2024Ila, we're glad to know you had a fantastic experience with Johnny and our service department at McGee Toyota of Claremont. We look forward to assisting you in the future!
Arrived a couple of minutes late for my 8:00am appointment and when I pulled in, there was Nicole waving at me with her big smile. I said “so with the basic oil change and tire rotation I should be outta here in about 20 minutes right?” It was about 25 minutes later she came out to waiting area and said “you’re all set “. Easy-peasy. No charges no surprises just quick turn around and back on the road. Great job by all.
Reply from the business:
Jan 23, 2024Douglas, we're delighted to know Nicole and the team at McGee Toyota of Claremont were able to provide you with a quick and efficient service experience. We appreciate your feedback! Safe travels on the road ahead.
Fast friendly service, Alec is the man. Saved me a lot of money and was very helpful in getting just what I needed without taking me to the cleaners. That means a lot when you’re a pig farmer on a budget!
Reply from the business:
Dec 23, 2023We're glad to know Alec and our team at McGee Toyota of Claremont were able to help you find just what you needed within your budget. Thanks for the positive feedback, we appreciate it!
Nicole was perfect. Service was a little slow as when I dropped my vehicle off for service. 3 hours later just for tire rotation. Then I realized from the service dept. They were also doing 2 recalls. Would have been nice to know about the recalls as I am thinking to myself wow that's a long time to rotate tires
Reply from the business:
Dec 23, 2023We appreciate your feedback! It's great to know Nicole provided excellent service, but we apologize for any confusion regarding the recalls on your vehicle. We'll work towards better communication in the future. Thanks for choosing McGee Toyota of Claremont!
The service department went above expectations to help me. They did the routine servicing and also checked the tires to make sure I will be safe for an upcoming trip. Polite, respectful, and knowledgeable.
Reply from the business:
Nov 23, 2023Kathleen, we're thrilled to hear that our service department exceeded your expectations! Thank you for choosing McGee Toyota of Claremont for your routine servicing needs and for allowing us to install your summer tires and ladder. We appreciate your business and hope to see you again soon!
I didn’t have a good experience with an employee but John A saved me to make sure I got to take advantage of the 3 tires 4th for a $1. He is one of your most valuable employees!! Thank you for Johnny! 😊
Reply from the business:
Nov 23, 2023Thanks for recognizing Johnny's commitment to complete customer satisfaction, Sandy! It's great to hear he could step in and ensure you got a great deal. We appreciate you sticking with us and if there's anything you'd like to discuss about your experience with our other team members, we encourage you to reach out. Take care!
The service Team at Claremont Toyota works hard at servicing the vehicles brought before them. Thank you Team Alec and all the drivers who took such great care of my vehicle from pickup to drop-off. I do appreciate what you all do, and I look forward to many more years of your excellent work experience. No complaints as usual.
Reply from the business:
Oct 23, 2023Joyclyn, we're so glad to know that Alec and our service team at McGee Toyota of Claremont took great care of your vehicle. We appreciate the kind words and look forward to serving you for many more years!
I arrived on time for my 0800 appointment to change my summer tires out for my winter tires. At 0851 I received a text saying green is good which told me that I would be leaving shortly. Two hours went by now it is 10:51 and I have not spoken with ANYONE. Shortly thereafter a young man came out of the greeting area and asked me why I was still here. I instructed him that I don’t know where my vehicle is but that I had received a message stating green was good 2 hours ago. He told me that that was diagnostics and that I had the worst technician working on my car who knew nothing about the computer system. I was not told I was getting an alignment as I had not needed one my prior visit I never gave it a thought. But of course that is what happened and I was forced to pay for it in order to get my car and leave. The tech took my car for a test drive so again I waited. I left at 11:50. I have issues surrounding length of appointment before but trying to remain loyal to where I leased the vehicle. I can no longer commit to using McGee Toyota. 3 hours to change tires and to belittle a coworker is unimaginable
Reply from the business:
Oct 23, 2023Mondae, I'm really sorry to hear about your experience. It's clear we didn't meet expectations regarding communication and service time during your visit. We also don’t condone belittling our team members - everyone plays a crucial role in delivering quality service. Your feedback is important for us to improve, so please reach out directly if you're open to discussing this further or have any other concerns that need addressing. Thank you, Aletia Potter - Service Manager - 603-389-6965
This was my first visit to McGee. I was greeted in service by John. He was pleasant, efficient and professional. The waiting area was very comfortable with coffee, water and a vending machine, if needed. John stayed in touch with me through the service. The tech team did a great job on my car. I will be a McGee customer for a very long time.
Reply from the business:
Aug 23, 2023Kathy, it's great to know that John and our team at McGee Toyota of Claremont provided you with a pleasant first visit. We appreciate your kind words about the service area and we're looking forward to seeing you again in the future!
Dealership is great to purchase from service not so much brought car in for 25k mile multi inspection oil change air filer cabin filter tire rotation checked cabin filter 10 minutes afterwards they didn't change it wonder if they did anything
Reply from the business:
Jul 23, 2023Fritz, while it is good to hear that you had a positive purchase experience, I apologize for any inconvenience you experienced during your recent service visit. We strive to provide thorough and efficient service, so it's disappointing to hear that we may have missed the mark. I would like to personally assist you with this matter, so please reach out to me at your earliest convenience. Thank you, Aletia Potter - Service Manager - 603-389-6965