Grappone Mazda Service Department
Auto body shop in Concord, New Hampshire
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Excellent customer service, fast and efficient service
Reply from the business:
Apr 24, 2024Thank you for your kind words! We're delighted to hear that you had a positive experience with us.
Great Service! Thanks
Reply from the business:
Apr 24, 2024Thank you for your kind words! We appreciate your feedback.
I bring my Mazda here for service and the staff is always friendly and top shelf. Shout out to Kristy who offered me a ride when I was stranded there today!! Above & beyond ❤️
Reply from the business:
Apr 24, 2024Thank you for your kind words, Ann! We appreciate your continued trust in our service and are glad to hear that Kristy went above and beyond to assist you. 🚗💨
Reply from the business:
Apr 24, 2024Thank you so much for the 5-star rating!
You all are just amazing, you took such great care of my cx5. It’s so nice to have a dealership that doesn’t nickel and dime you on maintenance. You have such an awesome group of employees that are always friendly and kind.
Reply from the business:
May 3, 2024We're delighted to hear about your positive experience with us, Amy! Thank you for recognizing our team's dedication to providing excellent service without hidden costs. Your kind words truly mean a lot to us!
Always professional, courteous service
Reply from the business:
May 3, 2024Thank you for your 5-star review!
Reply from the business:
Apr 26, 2024Thank you for the 5-star rating! Your support means a lot to us.
Always polite, friendly and professional. I feel as if they care for my car and for their customers. I have been using the service department since 2008 and am about to purchase my third Mazda.
Reply from the business:
Apr 26, 2024Thank you, Heidi, for being a loyal guest of ours for all these years! We truly appreciate your kind words and trust in our service team.
My husband and I mixed up the date on my oil change and came in today instead of tomorrow. They still squeezed us in and were super nice about it instead of making us wait for our regular scheduled appoinment. And the rest of the experience was just as amazing! Thank you!
Reply from the business:
May 10, 2024We appreciate your understanding and are glad we could accommodate you! Thank you for sharing your positive experience with us!
While we went in for a service special, the technician Doug found some other issues that needed our attention. We appreciate the thoroughness of Doug and the video. Also , Kristy Sprague was great in guiding us through the needed repairs. It’s great knowing that your vehicle IS fit for the road.
Reply from the business:
Apr 24, 2024We're delighted to hear about your positive experience with Doug and Kristy! Thank you for sharing your feedback.