Brought my Tahoe down for an oil change and tire rotation, was in and out in 2 hours. Everyone was nice and communicative. Nice seated waiting area and cafe are added bonus.

The people at the counters are mostly nice and wanting to help. Our favorite person there is Linda. But something else goes on behind closed doors. We have been there 5 times now for warranty work on our certified pre-owned within the first year and a half we owned it. It was all for the same problem that they apparently had a hard time fixing.

I always bring my car to banks and won’t go anywhere else :) excellence at its finest

My husband took my Acadia in for an oil change and inspection. He was satisfied with their service but wasn't happy to find out that you can't make an appointment, but you just show up andxwait for your turn, like the deli counter.

car had recall and Banks called and we made an appointment and they furnished me with a loader and they called when finished and it was without a hitch

Wow, what great team from scheduling from the call center to Linda's and the tech making sure the truck was done on time and grat running condition. Thank you Banks Chevrolet Team.

Prompt courteous service Provided a clean neat loner for three days it had a full tank as well Car was even washed when picked up Couldn’t be happier Shout out to Jasmine

Excellent service and very easy to speak to everyone!!

I visited Banks to have three recalls repaired. I also chose to have an oil change and inspection since they were both due as well. I made an appt. I was going to stay and wait but the wait was going to be approximately three hours. I chose to leave and go home to wait for a call. I live 25 minutes away and had to arrange for a ride both ways. I was not offered a loaner vehicle and feel this device should be made available when having extensive work such as the recalls that were necessary. My service appt took just shy of five hours. Although I am pleased with the service, I wish I could have been offered a loaner vehicle so that I didn't need to be picked up in Concord and then driven back.

Banks has been my dealership for 35+ years. They have exceptional service starting from the purchase. They have gone above and beyond for any of our vehicles. My adult children go there as well and have experienced the same service. I will continue to come back until the day comes when I don’t drive which will be a long time. It’s the all around service that keeps me coming back. Thank you Banks!