Manchester Collision Center
Auto body shop in Auburn, New Hampshire
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Logan and the team here at Manchester Collision did an awesome job with my Jeep. They performed the work that needed to be done in a timely manner and kept me updated throughout the process. With parts being delayed and all, they did their best to get it done ASAP. Couldn’t recommend this place enough. Great job.
Reply from the business:
May 23, 2023Thank you so much the great review, and sharing your positive experience with us during your recent visit. We greatly appreciate your business. Should you ever need any additional repairs we are a phone call away!
They did a excellent job at repairing my Kona but ran into problems with the follow through I had to call them to ask if the part that they owe me came in and they said it was and they would call me back to set up a time to put it on that was over a month half ago every time I call them they tell me the same thing will call you I went through this in the last week 3 times and I even stopped in and was told the same thing it’s a 5 minute job snap on the part and done I just don’t get it the review went excellent to very poor I’ll have to figure something out with my insurance company
Reply from the business:
May 23, 2023Michael, I am so sorry for the confusion on the backordered part! It appears there was a breakdown in communication. Once the part arrives Wednesday, I will give you a call myself. My name is Mary and I am the general manager. We strive to give the best possible customer service and will be sure to make this right! Once the part is here its just a few minutes of your time to install, no appointment necessary. Again, sorry for dropping the ball, we will be sure to take care of you and make it right!
Friendly and great service
Reply from the business:
May 23, 2023Thank you for taking the time to leave a great review! We appreciate your business.
Recently had the tire on my truck literally fall off causing massive damage Kyle and his team at Manchester Collision were very efficient, understanding, and worked with me for the best possible outcome.
Reply from the business:
May 23, 2023Jon, Thank you for taking the time to give such great feedback! Very happy to hear the our team took great care of you and was able to help make a tough situation a little easier to deal with. We appreciate the business!
Thank you ken for all your help! Greatly appricated !
Reply from the business:
May 23, 2023Thank you so much for taking the time to leave an excellent review, and sharing your positive experience you had during your recent visit. Ken and the team here at Manchester Collision appreciate the positive feed back!
The staff is very friendly and works very diligenty to get your car back to you and they keep you updated!
Reply from the business:
May 23, 2023We are happy to hear it Nikki! Thank you for your wonderful review!
Extremely friendly staff and wonderful service. There was a small error made on my repair and they completely owned it and took care of it free of charge. It is always nice to do business with a place of great integrity!
Reply from the business:
May 23, 2023Thank you Corey for such a fantastic review!!! We appreciate your understanding throughout the process! The team here at Manchester Collision thank you for the positive feedback!
Kellsie was a very detailed employee, I literally did nothing, right to the rental car... highly recommend.
Reply from the business:
May 23, 2023Thank you so much the great review, and sharing your positive experience with us during your recent repair. We appreciate your business.
