Walmart Auto Care Centers
Auto body shop in Winfield, Kansas
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Very friendly customer service. It took over an hour to do an oil change though. I will go back next time
Polite and speedy service.
My fiancé has seen a plethora of issues at this Winfield auto care center at Walmart. It started off as minor annoyances such as not having the oil sticker after an oil change or by leaving the plastic used by the mechanic in the car which was trash. Then my fiancé needed two tires changed they put on the incorrect size. My fiancé made his final mistake of doing business with the Winfield auto care center at Walmart by getting his tires rotated and balanced and fixing a flat. This”fix” resulted in three more Walmart visits due to a shaking steering wheel after the tire balance and rotation. First he took his car back to get it re-balanced and rotated and the steering wheel still shook. He came back a second time to notice that there were two warps on his passenger front and rear tires of his vehicle. They replaced both tires and the shaking still persisted. This issue has never been a problem with this vehicle and it has started as soon as Walmart had balanced and rotated the tires. The third visit resulted with them referring him to another mechanic in town and denying that there were any issues with the vehicle stating that if the referred mechanic found something wrong with the vehicle that could be proven to be Walmarts fault they would reimburse him. There must’ve been something wrong with their process. We will never be going back and recommend any other mechanic over this one. Update: the tire hub assembly had been broken. $500 repair. Walmart was deemed responsible for the problems & it took Walmart almost 2 months to reimburse us.
Nobody answers the phones . Slow at their job .
I was not very impressed with this Walmart tire facility. I needed a simple tire repair which I ended up waiting over 2 and 1 half hours for them to even get my tire fixed. Probably will not go back to this Walmart tire shop. Very disappointed.