Alexander's Automotive Inc
Auto body shop in Wichita, Kansas
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Reply from the business:
Jan 24, 2024Thank you for your feedback! I'm here to help with any questions or concerns you might have. If there's anything specific about the automotive service information that you felt could be improved or if you have additional questions, please let me know. Your input is valuable in enhancing the quality of the service I provide.
Couldn't ask for a better shop. They go above and beyond. The detail this shop Provides when letting you know what's wrong with your car and what has to be done is amazing. They make you feel like your at that old time family mechanic shop that you know is going to get you back on the road with no worries.
Reply from the business:
Jan 24, 2024It sounds like you had a fantastic experience with Alexander's Automotive, Inc.! Positive experiences like yours, especially in an industry where trust and expertise are paramount, are always worth sharing. Thank you Whyte.
I have been using them for years and my significant other and his family used them for years prior. They are very good mechanics. Very helpful and sweet. One of my favorite things they do is an overall check up on the car when doing an oil change. Best mechanics.
Reply from the business:
Dec 24, 2023It's wonderful to hear that you've had positive experiences with the Alexander's Automotive, Inc you've been using for years. Finding a reliable and trustworthy mechanic is crucial for the maintenance and well-being of your vehicle. It's especially valuable when they go the extra mile to provide additional services like an overall checkup during routine maintenance. Building a long-term relationship with a skilled and dependable mechanic can bring peace of mind and ensure that your vehicle is in good hands. If you have any specific questions or if there's anything else you'd like to share about your experiences with your preferred mechanics, feel free to let us know!
They stood behind their warranty when some issues came up on a car I had recently purchased. More than most dealers would do. Alexander is a good guy and happy to make sure you are happy.
Reply from the business:
Oct 24, 2023Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you had a positive encounter with us, and we're committed to ensuring customer satisfaction. It's wonderful to know that Alexander made sure you were happy and that our team was able to address any concerns that arose after your recent car purchase. We take pride in going above and beyond to meet our customers' expectations, and we genuinely appreciate your acknowledgment. If you ever have further questions or need assistance, please don't hesitate to reach out. We value your feedback and are grateful for the opportunity to serve you.
Reply from the business:
Oct 24, 2023Thank you for your positive feedback and support, have great day!! :)
Outstanding job!!! We were traveling to Wichita for the Labor Day weekend and our alternator went out. Alexander’s crew came in on Saturday (normally not open) and got it replaced and we were able to get back home on schedule.
Reply from the business:
Sep 24, 2023Thank you so much for your positive feedback and support. We greatly appreciate your kind words and we are delighted to know that we took good care of you and you got safe home. :)
Great service and customer care is the best in town. Been to many shops and Alexander really strives to go above and beyond for his customers. Price is a little more than other shops but the difference is this shop uses the best parts available and always takes care of any issues if any arises no questions asked
Reply from the business:
Sep 24, 2023Thank you for your kind words. We strive to make every customer happy that they chose to bring their vehicle to our shop. We look forward to taking care of your vehicle needs in the future. Have a great day! :)
Reply from the business:
Sep 24, 2023Thank you for your positive feedback and support, have great day!! :)
Great Family Felt business. They had a big job replacing my motor at Tracy auto motives messed my car up so bad
Reply from the business:
Aug 24, 2023Thank you very much that you are happy with us. We take extra cautious time for every work we do here.
I had my Oil Changa, wheel alignment, air and cabin filter replacement done, really good customer service, good communication, good price, and the team was very friendly with me. They really took good care of me.
Reply from the business:
Jul 24, 2023Thank you for your kind words. We strive to make every customer happy that they chose to bring their vehicle to our shop. We look forward to taking care of your vehicle needs in the future. Have a great day!