Gerber Collision & Glass

Auto body shop in Uniontown, Kansas

4
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26 Reviews and Ratings
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Courtney Paulick

Oct 24, 2023

StarStarStarStarEmpty Star

I went in to Gerber a year ago to get both of my bumpers fixed. I didnt have any luck with Vincent or John king when I found out two weeks after I got it fixed my bumper was falling off again. Recently I had the pleasure of speaking with Paul Watson and he was very professional and explained everything very well and even though it wasn’t his mistake that caused this in the first place he was lots of help and made sure my bumper was taken care of correctly.

Reply from the business:

Oct 24, 2023

Courtney, Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. Customer satisfaction is very important to us. I understand General Manager Paul has already been in contact to have your concerns addressed. Thank you for giving us the opportunity to address your concerns. Please feel free to contact us any time should any other issues arise.

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bryant haddock

Sep 24, 2023

StarStarStarStarStar

Repairs your vehicle correctly

Reply from the business:

Sep 24, 2023

Bryant, so wonderful to hear the team was able to repair your vehicle correctly! Thank you

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Mark Watson

Jul 24, 2023

StarStarStarStarStar

Great body shop!

Reply from the business:

Jul 24, 2023

Thank you Mark for the awesome review. We hope you have a great day!!

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Greg Utz

Jul 24, 2023

StarStarEmpty StarEmpty StarEmpty Star

"Marsha" needs to learn some phone etiquette. The whole place does really. I called in and was treated like I'm wasting their time. We were told *by our insurance* that Gerber will Valet our car to the shop. "Marsha" sternly let me know they "haven't done this since before covid" Covid is over, and you probably need to get with your "in-network" insurance providers to make sure your shop and the providers are on the same page.

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Carley Torres

Jul 24, 2023

StarStarStarStarStar

CAN YOU SAY GREAT SERVICE??? I don't even know where to begin! Through this whole process Troy and Marsha have been amazing and very transparent with communication. Long story short, there was some water damage that my car endured and I was so worried. And Why wouldn't I be? This has never happened to me. Thankfully I was blessed to be referred to Gerber Collision! Troy has been very straight forward with me through this whole process and took the time to explain my options in detail, which gave me a sense of comfort knowing that I and my vehicle were being taken care of. I went to the shop and met with Troy and he gave me a step by step process of what would or could happened and it really gave me InSite on what to do next! Marsha was very quick to relay communication between Troy and I and it made this process so smooth and painless as well. I will NEVER take my car to another shop if something like this happens again. Gerber is now my place and I am happy to say I would recommend them to friends, family and strangers! Not only is their work pristine, the customer service will blow you out of the water! Thank you Gerber, and HUGE thank you to Troy & Marsha! :)

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Melvina Marshall

Jun 24, 2023

StarStarStarStarStar

Gerber Collision in Riverside gets 10 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽's up they did an awesome amazing job on my car , it was so professional it look just like it did when I first purchased my car , I was so thrilled it made almost cry it look so good , hat's off to Alex who was top notch and on point Thank you all at Gerber Collision 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟👑👑👑👑👑👑👑👑

Reply from the business:

Jun 24, 2023

Melvina, Thank you for this incredible review. So wonderful to hear they did a great job! Thank you

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Ariel Stiletto

May 24, 2023

StarStarStarStarStar

I'll never go elsewhere for repairs!

Reply from the business:

May 24, 2023

Ariel, We are very happy to know your experience was positive! Thank you for your feedback and amazing 5 star review, we appreciate your business! We hope you have a wonderful week.

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Jay Brown

May 24, 2023

StarStarStarStarStar

Reply from the business:

May 24, 2023

Thank you so much Jay for such an incredible rating! Enjoy your day!!

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Patti Hubbard

May 24, 2023

StarStarStarStarStar

Excellent service. Kept me informed during the whole process of repairing my car. Even cleaned it before they returned it to me, Will use again.

Reply from the business:

May 24, 2023

Patti, We are thrilled to know that our team provided such excellent service and updates! Thank you for your feedback and wonderful 5 stars, we appreciate your business! Have a great day!

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Ken Eberhart

May 24, 2023

StarStarStarStarStar

Quality work, finished on time.

Reply from the business:

May 24, 2023

Ken, We are pleased to hear that our team provided quality work and completed the repairs in a timely manner! We thank you for the outstanding five star review and we hope you have a wonderful day!!! Happy Friday!!!