Goodyear Auto Service
Auto body shop in Topeka, Kansas
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Mr. Brian Creason is a wonderful manager and mechanic. He explains things very well. What a blessing! Thanks!
They are very kind and efficient people. Replaced 4 tires in a very short time. They also helped me to figure out if the roadside hazard coverage includes Canada. I think they really did an excellent job in accommodating customers. Not only skillful but they are all very good communicators. Cheers.
Long wait time for service, they need more help in the shop.
Reply from the business:
May 24, 2023We offer you our sincerest apologies that this matter took place during your recent visit with us, Rich. We know your time is very important and we're not happy to hear your travel plans were disrupted. We always want your travel with us to go smoothly. We understand that having a friendly, honest and dependable staff makes for a great experience, and we apologize for anything less. Please know that we will continue to work on providing great service. We hope you give us another chance to show you we can do better. If you have any further questions or concerns, you can contact us at 1-800-321-2136. We are available between the hours of 8:30 am and 5:00 pm EST Monday through Friday. We apologize for any inconvenience this may have caused you. Thank you!
I recently went in to get an alignment done on my car. Not only was I able to get in without an appointment, but we were in and out in under an hour. I had to bring the car back because it was still pulling to the right, but Brian got me in right away and fixed me up in under 30 minutes and didn't charge me any extra. First time here and I will definitely recommending others to this location!
