
Firestone Complete Auto Care
Auto body shop in Shawnee, Kansas
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0 Reviews
2 new tires, balance and alignment. Very good service!
Helpful team. Got me in as quick as possible.
I have used this location for both of our vehicles for the last few years. The staff has always taken time to talk and explain things to me. They have been honest about what does or does not need fixed right away. I’d recommend.
This location and the team are always helpful with getting multiple vehicles scheduled and completed timely. They recognize I do almost all of my own maintenance and approach additional recommendations with that in mind. I especially appreciate that they don't treat my wife like a second class customer as we've seen other car repair locations do. In the past, they have been very helpful with issues I ran into with some of my other vehicles, allowing me to order wheel spacers for my 3000GT and even suggestion hub centric lugs when we found out my new wheels didn't fit after I was guaranteed by the vender that they would. That kind of treatment and going the extra mile is what keeps me coming back and recommending firestone to others.
Shocked! I had a vibration and knew it was probably the rotors. They said they thought it was the back which I agreed to repair. When I went to pick it up, they had also done the front for no additional cost! They said they wanted to honor the quote and that it still wasn’t perfect after the rear was done! Who does that? It’s so hard to find an honest place that really has integrity. I trust the guys at this Firestone. It’s the second time now that I’ve had a great experience there! I’d recommend checking them out if you are in need of a good place.
I will never come back. Dropped my truck off this morning for a 9 am appointment for a oil change and a front end alignment. Had a call saying they would be done with it by 330 or 4. I called back at 545. They told me that they have not touched it. Also got told me a couple off times saying short staffed and cars left over from the day before and a few other things. So I decided to just pick up my truck and go somewhere else pick up my and take
Shawnee Firestone has always taken such great care of me. I started coming here when I had a flat tire and no one would get me in to get patched. But Woody knew I was stressed and desperate and be worked me in and I was forever thankful. Josh and Woody have been nothing but kind and welcoming to me and always take time to explain what it is that’s going on with my car. I now go out of my way to come to this specific Firestone.