
Cottman Transmission and Total Auto Care
Auto body shop in Shawnee, Kansas
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0 Reviews
Cottman Transmission and Total Auto Care exceeded my expectations. Their team demonstrated exceptional customer service, providing a thorough inspection and clear explanations of the repairs needed. The quality of work was outstanding, and my car now runs smoothly. I am impressed with their commitment to customer satisfaction, making them my go-to for auto care.
I recently had a fantastic experience at Cottman Transmission and Total Auto Care. The service was top-notch, and they were incredibly efficient, completing the job in less time than I expected. The staff was friendly and knowledgeable, explaining everything clearly. I highly recommend them for anyone needing transmission or auto care services.
Most affordable Cottman in the city. Excellent service and honest. They won’t do a service if it’s not needed. Saved me a ton of money and fixed the issue with the car.
I recently had the pleasure of visiting Cottman Transmission and Total Auto Care for some repairs on my vehicle, and I must say, I was thoroughly impressed. From the moment I walked in, I was greeted by friendly and knowledgeable staff who took the time to listen to my concerns and explain the necessary repairs in detail. They offers the service with skilled technicians, transparent pricing, and a focus on customer satisfaction. Highly recommended for all your auto repair needs!
Don't waste your time and money here. My initial experience with this franchise shop was positive, but it's now under new ownership and has gone downhill. I had my transmission rebuilt here in December 2022, and after it stopped working in August 2023, I contacted the shop to request warranty repair. I was told over the phone that the 12-month warranty was void because an independent mechanic had recently serviced one component of the transmission. I informed the shop's owner that this policy was clearly illegal under federal warranty law, and after his continued refusal to honor the warranty, I filed a complaint with the Better Business Bureau. I waited more than 10 days for the owner to agree to even look at the car and was then told that the supposed problem was a $900 part that my independent mechanic had already ruled out. Don't end up like me: Give your business to a company that won't give you the run-around for warranty coverage and can explain why your thousand-dollar car repair is actually necessary.
I called for a quote, in which I was asked to text my VIN to a number so they could find parts. Never recieved a call back. I heard a lot of bad things but tried to give them a chance with a simple quote.
I don't usually write reviews but had to for this specific cottman's. I was quoted for a great price for a used transmission ($3,500), but beware you're going to end up paying a lot more. The first day I got my car after being fixed it broke down in the middle of the road. Not one or two, but 3 more times my car broke down and had to be towed back! I finally gave up and took it to another shop for it to be fixed and they commented on how badly the work had ben done prior. Please save your money and don't take your car here!