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CARSTAR Collision Specialists West

Auto body shop in Pratt, Kansas

5
StarStarStarStarStar
40 Reviews and Ratings
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Karen Corbin

Jan 24, 2024

StarStarStarStarStar

Easily 5 stars! They arranged towing of my wrecked car and I had the information I needed for insurance the same day. They also helped me pull my amp from the car since it was totalled.

Reply from the business:

Jan 24, 2024

Hi, Karen! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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jennifer Ruiz

Jan 24, 2024

StarStarStarStarStar

CarStar is the best from the staff and quality of service and they went over and beyond to figure out an electrical issues I was having! My vehicle looks absolutely amazing inside and out can’t even tell I was in an accident. Hands down recommend them and will use them again I. The future for any service.

Reply from the business:

May 24, 2023

Thanks for taking the time to leave us a positive rating, jennifer!

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Debra Meyers

Dec 24, 2023

StarStarStarStarStar

Reply from the business:

Dec 24, 2023

Thanks for taking the time to leave us a positive rating, Debra!

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Ashley Harrel

Dec 24, 2023

StarStarStarStarStar

Carstar was so great from start to finish! After hitting a deer, my grand Caravan needed extensive front end body work. They kept us updated and she looks like brand new. Not to mention, I'm positive it's cleaner than the way it went in. Highly recommend!

Reply from the business:

Dec 24, 2023

Thanks for sharing your positive experience, Ashley! We strive to be the best in the business, and we're glad to hear we accomplished that goal.

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Becky Simmons

Dec 24, 2023

StarStarStarStarStar

Very helpful and informative from the start. I was kept up to date and staff was extremely kind and helpful every step of the process.

Reply from the business:

Dec 24, 2023

Thanks for the positive feedback, Becky. We're happy to hear you had a great experience at CARSTAR Collision Specialists West!

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danielle martinez

Dec 24, 2023

StarStarStarStarStar

Reply from the business:

Dec 24, 2023

Hi, danielle! Thanks for the wonderful review! We're glad to hear you had a great experience with us.

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April Johnson

Dec 24, 2023

StarStarStarStarStar

I can’t say enough good things about this company. They kept me up to date with the status of my repair, the work that was done looked beautiful and my car (inside and out) hasn’t been that clean in a long time!! Since my insurance company works directly with this body shop, I was able to leave my rental car at Carstar when I picked up my car which was a huge convenience to not have to return it myself. I truly appreciate companies like this that care about their customers. I highly recommend this company.

Reply from the business:

Dec 24, 2023

Thanks for the positive feedback, April. We're happy to hear you had a great experience at CARSTAR Collision Specialists West!

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Jacob Pangburn

Nov 24, 2023

StarStarStarStarStar

These guys are amazing! I was able to stop in and check on the progress anytime. Such a friendly staff and even better service! Thank you for the fast and friendly service!

Reply from the business:

Dec 24, 2023

Hi, Jacob! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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Clint Peitz

Nov 24, 2023

StarStarStarStarEmpty Star

Service was good. I needed a ride home after dropping it off. They were able to get me home. Had a chatty driver that shared more about Carstar than I think Carstar would want me to know... And my color did not match as well as I hoped. I had to have the hood redone a couple years ago and the body shop the automotive place chose matched the color spot on. My front bumper was done here and you can just tell a difference in the paint color. I didn't want to fight about it and decided to not say anything. They just gave me the keys. They didn't go out with me and inspect it. I own that being my fault for not saying something though. But great customer service would have been walking me out there to look at it with me.

Reply from the business:

Nov 24, 2023

Hi Clint, thank you so much for the positive review! We're glad you had a great experience at CARSTAR Collision Specialists West. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.

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Grace

Nov 24, 2023

StarStarStarStarStar

Reply from the business:

Nov 24, 2023

Hi, Grace! Thanks for the wonderful review! We're glad to hear you had a great experience with us.

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