
Merriam Body Shop
Auto body shop in Prairie Village, Kansas
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0 Reviews
Merriam Auto Body employees performed excellent repair to extensive body and windshield damage after I hit a deep pot hole in my Nissan Juke. Merriam's courteous and proficient Employees then detailed my embarrassingly dirty car with a magical make over! It looks like new and even runs better! I will be back to Merriam for all future collision and detailing needs. My Sincere Gratitude for exceptional customer care. Eva Ayalla
About a couple months ago we had a bad storm and a SUV hydroplaned into me. Come to find out the man that hit me was the manager of a body shop. His name is Jeff Bard and he works at Merriam BODY SHOP. From the get go he told he would take care of it at no expense and that it would look better than before. Man was he right. When I got the car back it def looked better than before and he did it for free as he said, and he even put two new tires on my car. He also got an alignment done for me. Integrity is hard to find these days so to have someone of his character working at a shop that also does great quality work is a gem and something that we all should value. A week later I went and had them redo my back bumper that had previously been damaged and they gave me a great price and again, the work was fantastic. They have a life time customer and I will never go anywhere else and I would encourage anyone and everyone to go here for your body work. Thanks again to Jeff Bard and his crew.
Very poor initial experience. We took our vehicle in for an estimate and spent roughly an hour between the dent place they sent us to and here. They talked about everything and promised an estimate. The estimate came and was missing a large number of items including the windshield that needed replaced. We pointed out the missing items and it was once again sent back missing items. We will be taking our business elsewhere due to concerns about their ability to capture issues. It was a waste of our time to go in there to get an estimate. It was your shop so please don't try to discredit us unless you have multiple businesses that send emails from a Merriam Body Shop address. We are not requesting another response from you.
Reply from the business:
Mar 24, 2024Morgan, We apologize for any issues you may have had. It seems we are not the facility you are talking about, our estimates only take about 15-20 minutes since we have to take photos for our estimator that works overnight. We've never taken an hour for any estimate including totaled vehicles. We don't have anyone in our system with your name so we can't verify that we did an estimate. If you'd like to give us more information like vehicle information we can see what issue if that was our shop. But again, we don't take an hour for any estimate. We apologize for the inconvenience but it seems this wasn't our shop.
Merriam Auto Body they helped me out of a tight spot. My driverside door would close or open. They did a temporary fix so I could us3 the door until I got it fixed. Thank you guys..
Reply from the business:
Feb 24, 2024Mr. Meyer, We are so glad to know that we could help with your door until we can fix your door. We always strive to make the process easy for our customers. Thank you for your kind review! Merriam Body Shop - Jeff, Shop Manager
⚠️ BEST ADVICE ON THIS THREAD...get your car repaired at a TOP QUALITY auto bodyshop even if you must pay MORE. ⚠️
Reply from the business:
Dec 24, 2023Not sure who Nicole is or what the problem was, we don't seem to have a customer with the name of Nicole. The pictures added have nothing to do with Body Shop Photos. We'd love to hear what the issue is/was to remedy that.
Charlie's Car Wash at 151st & Metcalf ripped the paint off of my right side view mirror head. They refused to pay for it. I went to 3 repair places near my home to get an estimate for me to pay and was ripped off by all three with an outrageous price & wait time. I finally decided to go to Merriam Body Shop where I had great work done many moons ago. Their estimate was perfect for me to pay. AND they worked me in because it was a small job. So grateful for Merriam Body Shop! I highly recommend them!
Reply from the business:
Nov 24, 2023Thank you Mr. Hallifax for your kind review, we are so happy to know we were able to get you worked in for repairs. Merriam Body Shop strives for excellent customer service and satisfaction.
awesome work.
Reply from the business:
Oct 24, 2023Mr. Sprague we are happy to hear you satisfaction with Merriam Body Shop. Customer Satisfaction and Safety is our goals. Thank you for your kind review, MBS
Everyone was great!! I highly recommend this shop. I really love the ladies in the front, they are wonderful and make you feel like a valued customer. As a woman, we don’t always have that experience at car shops! But the work spoke for itself. I was rear ended by a truck in a parking lot so my minivan had seen better days. Merriam Auto body did a great job of making it look good again and fixing my power lift hatch that stopped working after the collision. With 4 kids, I need that thing to work! Thank you for everything guys!
Reply from the business:
Oct 24, 2023Miss Beadle Thank you for your kind words! Merriam Body Shop truly strives to make each customer feel valued. Keeping our customers safe is the main goal and even more so with children. You truly made our day!
Reply from the business:
Sep 24, 2023Mr. Washington, Sorry to have you give us a 3 star review when we have been more than helpful in attempting to earn your business. Going from insurance to self pay I know is difficult, we don't feel this rating was fair since we are still waiting for communication from you.
Reply from the business:
Sep 24, 2023Thank you for you kind review, we always strive to keep our customers happy and safe!