Rating based off my experience having to deal with not the best communication and also having to reschedule appointments because repairs were not completed the first time I brought my vehicle in. First time I brought my vehicle in it was done in a timely fashion and when I went to pick it up I wasn’t given a walk around by a technician and instead figured the job was complete and had nothing to worry about. Upon paying and exiting I took a look at my vehicle and noticed a gap in-between my bumper and grill, when going back inside to address the issue I was told I would need to bring it back in to have multiple parts as well as paint refinishing done. When bringing it back in I was told it would more than likely be finished within the day and if not I would receive a call telling me otherwise. Instead of receiving a call I assumed it would take another day or be finished the following morning and possibly receive a call that day. About 2 PM rolls around the next day and I still haven’t received a call so I call myself and ask for a status update. Was told they were unsure of when it would be finished and would receive a call if anything changes. I was then called an hour and a half before closing (5pm) to come pick up my vehicle, I then come to pick up my vehicle and I notice an additional labor charge I assumed would not be added based off of having to return for damaged they initially did not repair. Because I was paying out of pocket and being reimbursed by the person who damaged my vehicle it didn’t bother me all that much at that time, especially since the technician who was taking care of my vehicle, had left for that day. But since reviewing the bill with said individual, it struck as a surprise that I paid upwards of $1100 in labor alone, with a total of around $2300 in “repairs”. Ultimately extremely unsatisfied by the lack of effort to communicate and having to come back and forth to the body repair shop multiple times, I work long hours and everyday so it was a challenge trying to make time and transportation around coming back and forth between the weeks of my repairs. If asked to return, I would simply decline, Overall extremely dissatisfied.