
Meineke Car Care Center
Auto body shop in Overland Park, Kansas
0
0 Reviews
Reply from the business:
Oct 24, 2023Hi JessScreams, thank you so much for the positive review! We're glad you had a great experience at Meineke Car Care Center.
Reply from the business:
Oct 24, 2023Thanks for taking the time to leave us a positive rating, Richard!
I never leave reviews. These guys are really good.
Reply from the business:
Oct 24, 2023We love to hear about experiences like yours, Brandon. We're all about being the best in customer service and doing car care right. We're glad to hear you and your vehicle were taken care of!
Definitely will never be doing business at this place again. I basically paid $70 to be insulted today. I should have known better than to leave my Range Rover there for anything when the man who was at the desk made myself and my fiancé uncomfortable with his borderline racist remarks. Then they didn’t even give me a quote for what I took the car in for, and so I had to pay for an unnecessary “inspection” just for them to not even list the issue I was having in the pricing. I’ll walk before I go back here.
Reply from the business:
Oct 24, 2023We're sorry you had a negative experience with us at Meineke Car Care Center, Ashley. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (913) 284-0205 so that we can work with you to ensure your issue is resolved as soon as possible!
Brad is knowledgeable and a professional. I felt like I was treated fairly and I was in good hands here
Reply from the business:
Oct 24, 2023Thank you for the review, Nick! We're glad to hear you had an easy and seamless experience. We're here to take all the stress out of auto services.
I worked with Mike and Justin at your OP location. They were patient with my going back and forth with my decisions with What I could afford And suggested a future plan to take. Are Of things I. Couldn’t afford at this time. I’ll eventually have the rest done later. Great staff.
Reply from the business:
Oct 24, 2023Hi Wesley, thank you so much for the positive review! We're glad you had a great experience. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Well let me start by saying, I know things that we can’t control happen and I’ve been through situations like that many times, personally and professionally but I’m just going to share my story from a factual viewpoint and not an emotional one. I originally had scheduled an appointment one a Saturday to have my tires replaced and I made the appointment earlier in the week. I’m not sure who I spoke to at that time but I asked him if he’d be able to see if tires for my car were available, since the website shows no products whatsoever. He said don’t worry because they get their tires from a local warehouse and would be able to get them within 30mins. I was skeptical about that but i made the appointment and come Saturday, I dropped my car off and was told the truck for tires had already left. My appointment was at 10:30a and I was told there would be another truck at 2pm the same day. I got an email a little after 3p that day saying my tires wouldn’t be in til Monday @10a. So I come back Monday at 9:50, but the truck didn’t arrive til 11a so i had gone to the store and went home by the time it came. I went back to the location and was told there were a couple walk ins ahead of me and then they’d start on my car. Long story short I was there from about 11:30a to almost 4:30p. The manager had to go and get some lug nuts to fit my car and I appreciate that. But it was an unnecessarily long day and i hate to say it but I’ll just go to the dealer from now on. But like I said in the beginning, I get that things go wrong so it is what it is. I’m just glad they got my service completed
Reply from the business:
Oct 24, 2023We're sorry you had a negative experience with us at Meineke Car Care Center, xMagnumG. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (913) 284-0205 so that we can work with you to ensure your issue is resolved as soon as possible!
Your service man told me to call my husband/boyfriend/father/brother to make sure it was ok for me get my battery and alternator changed at the price I was quoted. I am an adult who is more than capable of handling vehicle decisions on my own. This comment was inappropriate and sexist, and because of it I will likely not return nor recommend any female go to this location.
Reply from the business:
Oct 24, 2023Hi, Michelle. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (913) 284-0205 so we can support you in resolving this issue.
Went in to have A/C refrigerant added because I had just changed the compressor myself. Service was quick and friendly. I was told that it was filled but not cooling all that much, by the time I got home it was freezing me out.
Reply from the business:
Sep 24, 2023Our car care professionals are all about building trust and confidence. We're glad to hear about the great experience you had with our team. Thank you for sharing your experience, Matt.
Reply from the business:
Sep 24, 2023Thanks for the positive review, Amy. We're happy to hear you had a great experience at Meineke Car Care Center!