Goodyear Auto Service
Auto body shop in Mission, Kansas
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Brittany was amazingly helpful and made the stress of there being more wrong than initially assumed much easier!
Brittany and Christopher went above and beyond my expectations. We went to get my daughter's car safe for a long trip, great service at a great price. I will definitely be coming back for any future work. Thank you both so much!
Worst place ever i took them my brand new tire that i purchase from them with all the warranty and they could not help me out i took the tire to them at 8:00 am and i went back to the store at 11:00 am and they have not even looked at the tire worst places ever
Reply from the business:
May 25, 2023We are sorry to hear that we'd kept you waiting, Leo . We know your time is very important and we're not happy to hear your travel plans were disrupted. We always want your travel with us to go smoothly. We strive to be respectful of your time and we're very sorry that's not what you experienced. We understand that having a friendly, honest and dependable staff makes for a great experience and we apologize for anything less. Please know that we will continue to work on improving time. If you have any further questions or concerns you can contact us at 1-800-321-2136. We are available between the hours of 8:30 am and 5:00 pm EST Monday through Friday. We apologize for any inconvenience this may have caused you. Thank you!
The first review I've ever left for any company. I searched online for a new tire, and believe it or not, Goodyear was the cheapest. I went in expecting to have to buy a brand new tire to replace the tire that only had 4000 miles on it. Brittany said, let my team take a look at it and we might be able to fix it without you having to buy a new tire. They repaired it for like $22 instead of me buying a new tire for $329 before tax. That's customer service!
Wonderful, fast & kind service. George & the team here got my tire repaired and back on the road in no time. Highly recommend for great service!
Kind people and quality service! Will be taking my car here for any issues in the future!
Made an appointment to get a tire patched. Website stated 930am appointment and vehicle done by 1030, I was going out of town on a road trip and needed to get done before. Went to the store and the person at the counter stated I would have to leave my vehicle all day long for a 10 minute job (there was nobody else waiting in the store) she was very short and rude with me. Would not recommend.
Reply from the business:
May 25, 2023We offer you our sincerest apologies that this matter took place during your recent visit with us, Robert . We know your time is very important and we're not happy to hear your travel plans were disrupted. Please know that we will continue to work on providing great service. We hope you give us another chance to show you we can do better. If you have any further questions or concerns you can contact us at 1-800-321-2136. We are available between the hours of 8:30 am and 5:00 pm EST Monday through Friday. We apologize for any inconvenience this may have caused you. Thank you!
So pleased with the service I received here. Chris was so kind to fit me in on short notice, and Brittany at the desk was clear, helpful, and kind. I will be a return customer in the future. Thank you all so much.