Made an appointment to get a tire patched. Website stated 930am appointment and vehicle done by 1030, I was going out of town on a road trip and needed to get done before. Went to the store and the person at the counter stated I would have to leave my vehicle all day long for a 10 minute job (there was nobody else waiting in the store) she was very short and rude with me. Would not recommend.
Reply from the business:
May 25, 2023We offer you our sincerest apologies that this matter took place during your recent visit with us, Robert . We know your time is very important and we're not happy to hear your travel plans were disrupted. Please know that we will continue to work on providing great service. We hope you give us another chance to show you we can do better. If you have any further questions or concerns you can contact us at 1-800-321-2136. We are available between the hours of 8:30 am and 5:00 pm EST Monday through Friday. We apologize for any inconvenience this may have caused you. Thank you!