Briggs auto has helped me with getting a vehicle. They made the process easy to understand. I would highly recommend Alexander litteral if you need someone to help you.

Let me use loaner car

They improperly installed my new fuel tank (which inexplicably took 3 months to complete. I had to call and remind them multiple times during this period. Fortunately this was not my primary vehicle.) When I picked up my vehicle from this repair, it stopped running less than one mile from the shop (apparently they didn’t test drive it or check their work. With 3 months to make the repair, I would have expected they had plenty of opportunity to do so). After being stranded on the highway, at night, Briggs agreed to pay for the tow truck and properly repair the tank with a second attempt. Fortunately there was no cost for this try at fixing the tank but it was a huge inconvenience for me. After repairing the fuel tank (I appreciate they admitted their mistake), they did additional work on my vehicle (which they didn’t properly fix and is still an issue - they offered to take a second try at the repair. Apparently getting things right on the first attempt is not part of their service). Briggs called me to pick up my vehicle and to pay my new bill. When I arrived, they had no record of the repair in the system and they asked me to come back “another day.” I pointed to the lot and showed them where my vehicle was sitting but they told me I would need to come back and try again. After making multiple trips and wasting too much time on this, Briggs refuses to discount the work or compensate me for lost time, fuel cost and having to set up someone to drive me back and forth for multiple trips all because of their incompetence. I will never bring another vehicle to this establishment. They are unorganized, error prone and don’t realize the inconvenience that they create for the customer when multiple fixes and return trips are required to correct the issue. When I spoke with Pat, the service manager, about this he was dismissive and unprofessional about the situation. With so many other choices in Manhattan, I’ll will try one of those when a repair is needed. For all the reasons above, I recommend never taking your vehicle to Briggs.

Quick and good

Buyer beware. They employ "40 year" technicians that cannot even identify lighting issues when their delearshicauses them.

First time purchasing a car with Briggs, and the experience was great! Tim Cuddy did a wonderful job from start to finish, and he and CJ Kadavy were able to get my ideal car within the budget I was looking for. Will definitely look to Briggs first when I need another car in the future!

With the offers the make on your car trade and the mark up on their cars I honestly don't know how the sell any cars at all, they basically want you to donate your car to them and they want to make 5k to 10k off their cars