Briggs Auto Group
Auto body shop in Manhattan, Kansas
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Daughter bought a used car at Briggs. Drove it for about 36 hours and noticed a noise in the rear of the car. They took it in to check it and decided it was a rear shock. They wouldn't even consider paying part of the expense to replace them. The inspection was on the house. Also a key fob was missing that they said they couldn't replace. Funny the DIC indicates that 2 fobs have been programmed . I would walk before I consider dealing with them again.
Reply from the business:
Jan 25, 2024Lyndahl, Here are Briggs we strive for 100% Customer Satisfaction. I am sorry to see you had a bad experience while at our dealership. I would like an opportunity to resolve any issues that may have occurred. Please reach out to me directly so we can discuss this matter. We appreciate your time and business. Shane W. Sommars General Manager Briggs Dodge Ram Fiat Subaru and KIA of Topeka Direct-785.267.8017
Dylan Cantù helped my family upgrade our vehicle to suit our needs. He put in the extra time and effort to make sure we found just the right vehicle we were looking for and needing. I’m surprised I did not make him pull his hair out with all of my questions and being so picky about what we wanted while at the same time being indecisive. Dylan was extremely helpful and did not stop working until he found just the right vehicle for us. Thank you, Dylan! Because of you, we will always recommend Briggs Auto and make our future purchases here!
My husband and I met with Dylan Cantu to buy a truck. It didn't work out for the new GMC we had planned on, but he introduced us to the Chevy Silverado 1500 which we absolutely fell in love with. It had all the bells and whistles that anyone could ask for. Dylan was very knowledgeable on this truck. He was very honest and true to his word. He made the deal happen for us. We drove away in a brand new truck. He's the best salesman that we have ever encountered when buying a vehicle. Thank you Dylan Cantu!
Great customer service…finance manager could use a bigger office though
Dylan made my car buying experience great! Definitely super helpful and cares about getting you the best deal!
Just getting information
Excellent service and Dylan does right by his customers!!
Dylan was a fantastic salesman who made everything 10x easier. 10/10 would recommend
I found out warranty work goes on the back burner. Paying customer come first.
Bought a used Buick Enclave for $11,500 a year ago there. Turned out to be a lemon. Spent $850 to replace the water pump. Right after that the AC compressor died. Went to sell it back to them today to buy another car. They offered me $1,500!!! Never buying a car from that place again.