Olathe Ford Lincoln Body Shop
Auto body shop in Leawood, Kansas
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My 2022 Subaru had paint job issues on the hood and I took my car here to have the paint job repaired. The customer service and communication was phenomenal. Aaron worked with me and he was amazing! He got me in last minute in a pinch and not only was it a very quick turn around, but he actually finished earlier than expected and my car looked brand new. I cannot recommend this place enough! Great customer service, communication, quick turn around, and amazing quality work.
Would only give 0 stars if it was allowed. Took my car in for repairs and when I got it back I was missing 2 of the 3 very expensive sunglasses that were in my car. They left the cases but took the glasses. I went back the very next day and asked them to return my property and they said they would "look into it." Got the runaround of course. Filed a complaint with the BBB and they refused to return my property or make it right. According to them, it's MY fault for having MY property inside of MY vehicle. I will definitely avoid them in the future.
Reply from the business:
Dec 22, 2023Tom, we are so sorry your sunglasses are missing. Through our communication, you know that we would never take any property of any customer. We realize this is frustrating, but, unfortunately, your missing items are not with us. Please let us know if you need our cooperation with your BBB and/or insurance claim.
Reply from the business:
Oct 22, 2023Robin, our goal is to earn 5 stars from all of our customers. If there is anything we can do to earn those from you, please let us know.
Totally fumbled insurance claim which included body work, as well as missed some repairs. Management is terrible.
Kind & Knowledgeable
Reply from the business:
Jul 22, 2023Thanks, Beckie. We strive to earn 5 stars, so please let us know how we can gain that 5th star from you next time.
Courteous staff who kept me Informed at all times about the progress of the repair of my vehicle. Highly recommend for Ford repairs especially.
Reply from the business:
May 22, 2023Thank you!
Reply from the business:
May 22, 2023Carlos, we strive to earn 5 stars from every customer. If there is something we can improve on to earn those other stars from you, please let us know.
The staff here are incredibly knowledgeable and friendly and get the job done. I highly recommend
Reply from the business:
May 22, 2023Thanks for the review!
Reply from the business:
May 22, 2023Mike, as always, we aim to earn 5 stars from every customer. If there is something we can do differently to earn that 5th star, please let us know!
Great needed a tow truck and David sent one out right away
Reply from the business:
May 22, 2023Thanks! As always, we aim to earn 5 stars. If there is anything of note we can do to earn that 5th star from you, please let us know.