Meineke Car Care Center
Auto body shop in Leawood, Kansas
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Would give this place zero stars if I could. Took my daughters car to have the air-conditioning fixed last year and after paying $3000 found out it no longer worked this spring took it back in as it was still under warranty and they wanted to charge me $350 to do a diagnostic. I guarantee they would've “found” something that was wrong that was not under warranty and charged me another $1500.. Sent my daughter to pick up her car, and they made a snarky remark when they couldn’t find her key…
Just called this place as I have a problem, working out of town 1 vehicle and the guy says I can get you in tomorrow!!!! Not wanting to hear that 😕
Reply from the business:
May 21, 2024Thanks for your feedback, James. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. Please give us a call at (913) 284-0205 so that we can make sure this problem doesn't happen again.
Knowledgeable people fixed my problem
Reply from the business:
May 3, 2024Thank you for the review, Larry! We're glad to hear you had an easy and seamless experience. We're here to take all the stress out of auto services.
I wish I had got the gentleman's name but I wanted to thank him publicly for taking taking time to help me today. I was having trouble with the tire pressure on my rental car and helped me get it squared away and back on the road. Much appreciated!!!
Reply from the business:
May 3, 2024Our car care professionals are all about building trust and confidence. We're glad to hear about the great experience you had with our team. Thank you for sharing your experience, Jeromey.
Very unprofessional went and got my car steering wheel wouldn't turn so they had to go back out and put stuff in the steering wheel very unprofessional the manager I would never go back there again
Reply from the business:
Mar 24, 2024Hi royal, we're sorry to hear you had a negative experience at Meineke Car Care Center. Please call us at (913) 284-0205 so we can make this right.
Reply from the business:
Feb 24, 2024Thanks for your rating, naga. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. If there's something we can do to fix this, don't hesitate to reach out to us at (913) 284-0205.
Reply from the business:
Jan 24, 2024Thanks for your rating, Montana. We're sorry to hear you only had an average experience at our shop. If you ever need auto services in the future, we hope you return so we can provide a 5-star experience.
Super overpriced. They mark parts up nearly 4 times part cost, and then if you buy your own parts, they will install them but charge more labor. Suggest you go somewhere else who cares about their customers. And they treated their employees very badly as well when I was there. Will never ever go back to that awful place. Please read the previous reviews on this repair shop.
Reply from the business:
Jun 24, 2023Thanks for taking the time to leave us a positive review, Michael! Your feedback means a lot to us at Meineke Car Care Center, and we're glad you're satisfied with the work done on your vehicle.
To be totally honest, I was a teeny bit nervous to get an oil change because of the recent couple of bad reviews. But I got a great deal, and I was very clear that the only thing I wanted was an oil change and tire rotation, and he respected that and didn’t push anything further, which I appreciated! I opted to stay & wait for my car to be finished and loved that they had a charging station for my phone, and free coffee & water. My car was completed quickly, everyone was friendly, I have zero complaints other than I wish they pumped the music they were playing from the garage into to silent waiting room lol😝 I’d recommend this store to anyone.
Reply from the business:
Jan 24, 2024Thanks for the positive feedback, Courtney. We're happy to hear you had a great experience!
Literally to make an oil change people here take 2hours and say we need to change some lug nuts for wheel rotation check. I said I don’t need any extras change my oil that’s it and he took another hour to do it. Felt like nearby walmart is better. Hardly there take 30mins and tell what oil there have used it and ask me is it okay or not. Likewise here I don’t know what the put-on. Waste of time and money and it takes 15 mins me to drive here. Walmart is just 5mins. Note: oil change is for 3hours. What if we go for car repair. I think god knows the time😂😂.
Reply from the business:
Dec 24, 2023Thanks for your feedback, VENKATESH. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. Please give us a call at (913) 284-0205 so that we can make sure this problem doesn't happen again.