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Action Automotive Services LLC

Auto body shop in Lawrence, Kansas

3.5
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9 Reviews and Ratings
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Larry Born

Apr 24, 2024

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Troy has always been our family's go to place for car issues, sometimes it can take a bit to fix but it's done right and at a affordable price

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Spencer Gordman

Jan 24, 2024

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I needed an engine replacement (ugh), and they provided the lowest estimate and could fit me in before most other shops. Troy and his staff were incredibly easy to get a hold of and work with, and the replacement was done well and finished when he said it would be. And he owns a towing service, so it made it much easier for my car to get picked up when I couldn't drop it off. Top notch people and high quality service

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Sheila Couchman

Dec 24, 2023

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Very nice people and they completed the work as promised at the estimate given.

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Apryl Thomas

May 24, 2023

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We were 600 miles from home. I was so glad to have found this outfit! They were stand up and got my truck in and repaired quickly. We were able to pick it up after a not so simple repair was completed in literal hours, and get back to the hotel for the night to head out EARLY Saturday. Saved the trip. Apprechiated the quick turn around!!!

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Sarah Durino

May 24, 2023

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After some initial rough circumstances out of anyone's control, Troy has gone above and beyond to make sure our vehicle is functioning properly and we are satisfied with everything. We appreciate his attention to detail and long hours to ensure we are happy with the service. Thank you!!

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Bunu Lama

May 24, 2023

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the worst experience I ever had, I towed my car there, the front part was damaged, they took almost a week to give a quotation and we said we will take it somewhere else to fix it, they blackmailed us saying they will charge us for the garage cost when they were the one who delayed the quotation and I had to keep my car there. So, I had no choice but to repair my car there, they charged me around $1800 but they didn't give me the breakdown of the cost. It took them more than a month to fix it and when I went to pick my car up, they said they have fixed it and did a run test on the highway, and works just fine. But the car seatbelt was stuck, and the headlight had no light bulb, don't know how they drove on a highway without a seat belt. Regret going there, and will never go there

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Onika Nunez

May 24, 2023

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Bailey Reed

May 24, 2023

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My mother in law came to get her car fixed for a SIMPLE TUNE UP, they never gave a quote, they never said what they did with the car and took a MONTH to have her get the car. They were terrible at communicating, never called her and updated her ever, and we’re rude when she was questioning them. She wasn’t given ANY invoices detailing what they did, nor reciepts and the car is worse now than when she brought it there. She deserves an explanation, and a FREE fixing.

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Jami Sink

May 24, 2023

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My insurance company called this “business” to handle a tow for my minor child. The call was accepted, and after my child sat with his broken vehicle for two and half hours he called the insurance company USAA back to get a number for the purpose of getting an ETA since the original ETA had expired forty minutes before. When he reached “the towing professional” he was told they decided not to make the drive since it was “out of range”. Wow. What kind of low-life would do this and not even care enough to make sure the customer knew? Certainly not a company that I would EVER patronize or recommend.

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