Jiffy Lube
Auto body shop in Lawrence, Kansas
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Reply from the business:
May 24, 2024We appreciate your business and the excellent rating, and we hope you'll revisit us soon!
Reply from the business:
May 3, 2024Thank you for leaving us these stars! We always want to provide a great client experience and are happy to see the team delivered!
Quick service and informative. I would recommend this location!
Reply from the business:
Apr 24, 2024Thank you for your kind words, Taylor! We are thrilled to hear that you had a positive experience with us. Our team works hard to provide quick and informative service, and we appreciate your recommendation. We look forward to serving you again in the future!
Changed my serpentine belt and did it in minutes, 10/10
Reply from the business:
Apr 24, 2024Thanks for those stars, Talia! Providing high-quality professional service is our top priority, and we are happy to see the team deliver such a great five-star experience. Thank you for taking the time to leave this review!
Nick & Jeremy helped me, and I was truly taken aback by the level of care and concern they gave telling me about my faulty brakes. They went above and beyond in every way and were extremely knowledgeable, efficient, and maybe most importantly in today’s world, they were incredibly genuine and kind. They definitely deserve raises, Jiffy Lube. I’ll be back!!
Reply from the business:
Apr 26, 2024Chloe, thank you for sharing your positive experience with Nick & Jeremy! We're thrilled to hear they provided exceptional service and made you feel well taken care of. We'll be sure to pass along your kind words to them. Looking forward to your next visit at Jiffy Lube!
Reply from the business:
Mar 24, 2024Thanks for the stars! We always strive to provide our customers with the best service and experience, and we hope you'll revisit us!
Super great personnel. This group was on the ball. The place was packed with 2 lanes of cars 6 deep, but they got everybody in and out in no time at all. My whole waiting time seemed to be less than 10 mins (but it was it really longer) because they had whole teams working on cars, but 2 particular fellas would work on a car, then come talk to all of us in line individually to let us know what's going on, multiple times. That one small action reduced customer's anxiety and impatience before anyone got mad about wait times and blew their stack. Very nice team, gals and guys alike. This is my new Go-To Jiffy Lube. I LOVE THIS LOCATION!!
Reply from the business:
May 24, 2022Hi Debi, Thanks for taking the time to write this wonderful review. We’re so happy to see that the team was able to provide you with such good service that you’re already planning on coming back when the time is right. You’re very welcome whenever that time comes, and we’re looking forward to seeing you again!
Oil was low so I added some but knew car needed an oil change etc. Went to Jiffy Lube two days later. Three minutes of it being back there I was told oil dip stick was broken. Of course acted like they found it that way. Ended up going to dealership and paying too much. Don't trust this place with your vehicle.
Reply from the business:
Jan 24, 2024Hi There, Thank you for sharing your experience with us. Feedback helps us tackle issues and become a better business. Would you mind emailing guest.relations@jiffyworld.com with your name, phone number, this review link for reference, and a note on your availability? Thank you!
Randy and the dudes were awesome. I was past due for an oil change and they got me in quick and accommodated me having my baby with me. They understood my financial situation, offered services, and didn't try to pressure me when I declined certain extras. Too often mechanics feel like sales sharks and that was not these guys. I have never taken this car in to Jiffy Lube before, but the place I usually go was booked out. I’ll definitely be back though, thanks y’all!
Reply from the business:
Jan 24, 2024Hi Avery! Thank you so much for taking the time to share your positive experience with us. We're glad that Randy and our team were able to provide you with excellent service, even accommodating your baby. We appreciate your kind words and look forward to serving you again in the future!
Got my oil changed a at Midas since Jiffy would not honor their coupon they posted even though it says it expires December 31st plastic guy who answered the phone was not too pleasant. I was very pleased with Midas.
Reply from the business:
Dec 24, 2023Hi Vicky, I'm very sorry to hear about your experience with customer service during your visit. Thank you for letting us know. Feedback helps us tackle issues and become a better business. Please email guest.relations@jiffyworld.com with your name, phone number, this review link for reference, and a note on your availability. Thanks for taking the time to review your experience with us!