Kansasland Tire and Service

Auto body shop in Hays, Kansas

4.5
StarStarStarStarHalf Star
51 Reviews and Ratings
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Jose Lopez

Aug 25, 2023

StarStarStarStarStar

Friendly, fast and efficient, fair price, 10 out of 10 recommend

Reply from the business:

Aug 25, 2023

Jose, providing friendly, fast, and efficient service is our goal, so thank you for recommending our shop!

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Pat A

Aug 25, 2023

StarStarStarStarStar

What a great bunch there at Kansasland. They helped with a tire repair on. U-Haul rental and got me on my way in under an hour!

Reply from the business:

Aug 25, 2023

Pat, thank you for choosing us to help out with your tire! We deeply appreciate your business, and we look forward to the next chance to assist you with your automotive needs.

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Darlene Braun

Aug 25, 2023

StarStarStarStarStar

They were awesome 👌

Reply from the business:

Aug 25, 2023

Thanks for your fantastic review, Darlene!

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D Rick

Aug 25, 2023

StarStarStarEmpty StarEmpty Star

Store said they had my size tires in stock, after traveling to the store, they said they did not have them in stock. Changed all 4 to ones they did have on hand, got a fair price for better tires.

Reply from the business:

Aug 25, 2023

Rick, while we are glad our team was able to help with your tire needs, we do apologize for any miscommunication you experienced. It is important for us to ensure your overall visit is a good one and we'd appreciate the opportunity to connect with you about this matter. At your convenience, please send your contact information and availability at 9954@nktiregroup.com. Thank you.

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Katie Klaus

Aug 25, 2023

StarStarStarEmpty StarEmpty Star

They were able to get me in since most other places were booked out for weeks, however… they did a “tire repair” with out calling me to ask so there was a $30 charge that I was not expecting. In my opinion that’s something that should be asked about before just doing. Otherwise they were very friendly and glad they could fit me in.

Reply from the business:

Aug 25, 2023

Proper communication is imperative to our team, and we're sorry for missing the mark on your experience, Katie. We'd like to address your concerns further, and hope you will reach out with your contact information and availability directly to 9954@nktiregroup.com. Thank you.

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Mila Romevska

Jul 25, 2023

StarStarStarStarStar

Reply from the business:

Jul 25, 2023

Thank you

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Kathleen Nadeau

Jul 25, 2023

StarStarStarEmpty StarEmpty Star

Overall the techs did their job But when I came in and asked for a Price on one tire, the associate gave me the print out, I looked at it and then asked if they had a military discount We’ll he said” oh it’s already on there” how could it be already there when I had just inquired about it, he blew it off and said it was a good deal anyway Now bottom line he was condescending . Was it because I was about of town woman, maybe , but not a stupid one, beware ladies

Reply from the business:

Jul 25, 2023

Kathleen, we are taken aback by your described experience as we aim to treat all of our guests with attentiveness and respect. We hope you can reach out to us directly at 9954@nktiregroup.com with your contact information and the best time to reach you in hopes of reaching an understanding. Thank you.

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Luann Evert

Jul 25, 2023

StarStarStarStarStar

Super friendly

Reply from the business:

May 25, 2022

Thank you

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Chris Smith

Jul 25, 2023

StarStarStarStarStar

I had to bring in a tire for my riding lawn mower. The staff was friendly and helpful. They did a great job.

Reply from the business:

Jul 25, 2023

We're glad to take care of you, Chris! We take joy in taking care of our guests and we hope you consider coming back for all your tire and service needs. Thank you!

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Tammy Riedel

Jul 25, 2023

StarStarStarStarStar

Reply from the business:

Jul 25, 2023

Thank you