
Expert Auto Center
Auto body shop in Greenwich, Kansas
0
0 Reviews
I just had the most memorable visit to this business. I had been having an electrical problem with my '08 Lincoln Town car. The problem began with a dead battery that was traced to a bad alternator. Being what I have always thought I was, a mechanical genius, I purchased and installed a new alternator. The battery light in the dash display stayed on, so, after a little more testing, I purchased and installed in a new battery. Still having a battery light on in the dash display, I attempted to make an appointment at our local Ford dealer, but was told it would be over a month before they would even look at it. Well, I live really close to the new Expert Auto Center at 3810 N.Woodlawn, so I stopped by and made an appointment for the next day. After dropping it off, I went home and expected a call telling me I needed a new onboard computer or some other high dollar item. Making a long story even longer, in about an hour, I got a call telling me the problem was fixed. The plug that goes to the alternator was loose, just needed to be clicked in securely, and "Presto" no light on the dash. I immediately went to pick it up. Then the manager, Jon Doak refused any payment. I really appreciate the honesty and quick attention and I will certainly use them in the future for all my auto problems. A big Thank you, Jon
Stopped in for service as they are new to my neighborhood.. ..I wasn't sure what to expect, but Jon went above and beyond to help. I will be back!
Decided to stop in to have my tires looked at in a vehicle I just recently purchased. Was immediately greeted with welcoming smiles and an extremely friendly staff. They notified me that they would be closing soon but would still look over my tires for me. They did so and even stayed a few minutes past closing. I was extremely impressed and will from now on trust all my automotive needs to the staff at Expert Auto Center! 10 outa 10 would recommend!!!
I recommend this business with a 100% satisfaction! I had a piece of my front end pop out. I had spoken to one of the mechanics I served at Walgreens (I work there), and took the time to look it over and told me it could be fixed. I brought it over, and got it fixed very quickly. Told me there was no charge. Though I would of been happy to pay for the service. Great customer service, great people, very knowledgeable. Welcoming and overall a wonderful experience. Wouldn’t mind coming back for a regular service.
Expert Auto replaced my wife's alternator for a good price while also doing an excellent job. Not only do they warranty all of their parts, they also make sure you're satisfied and not getting screwed over. Finally, an auto shop you can trust.
Went to Christian Brothers east for many years when Bob owned it. The new owners did not take care of us very well; they missed certain things when our vehicles were in the shop, and on a few occasions told us we needed this or that when we didn’t need them. Enter Expert Auto: John the manager has been excellent, honest, and the mechanics did a good job with changing the timing chain on a Honda Pilot recently. They were fast and their estimate was quite a bit lower than Scholfield Honda and a little lower than Christian Brothers. Their oil change prices are also lower than Christian brothers and they use Mobil 1 products. You have to have a mechanic you can trust. Give these guys a shot.
Reply from the business:
Jun 24, 2023Thank you for the kind review Michael.
Left that shop with engine light on. Check emission system on my dash. Gave me the two codes for the issue. I changed one part went back to Expert to clear code, they say one code came back. So I changed the other part. Went back next day had them clear code. For a whole week it kept doing the same thing. I took my car to my dealership.
Reply from the business:
May 24, 2023Thank you for leaving us your review. We monitor these reviews closely to try and keep an eye on our customer service. I am a bit confused with your review and hope that you will take the time to contact me. I see that we scanned and cleared codes on your vehicle multiple times. We offered to diagnose the trouble codes for you, but you did not want us to. I'm not quite sure where we failed you. Please contact me at your convenience. You can reach me at (316)290-9977 or email at tim@expertautocenter.com I look forward to talking to you soon. Sincerely Tim.