Big O Tires

Auto body shop in Gardner, Kansas

5
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45 Reviews and Ratings
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Brandon Taylor

Apr 25, 2024

StarStarStarStarStar

Very happy with the service provided on a four tire install on a specialty vehicle. The techs and advisors were friendly, helpful, mindful, and did a great job. Thank you, Big-O!

Reply from the business:

Apr 25, 2024

Brandon, we appreciate this glowing review! We aim to always provide 5 star service, and hope you always get that when you visit us. Please let us know if we can do anything else in the future. Thank you.

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Tina Bales

Apr 25, 2024

StarStarStarStarStar

So happy with THIS store. We had just bought tires from another Big O store 3 days ago and were not 75 miles from home and had issues due to POOR install. Nate fixed us up and had us on our way in an hour. Thank goodness there there are good stores out there

Reply from the business:

Apr 25, 2024

Thank you for this great feedback, Tina! We were happy to help with everything and hope you always get the best service when you come to our store. Thank you!

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Lisa Selleck

Apr 25, 2024

StarStarStarStarStar

Straight forward, great service since I arrived really late in the day and they were busy. When I left, my low tire sensor came on. I called and Nathan told me to come by and they would reset the sensor. I went back the next day and they took care of it in under 5 minutes. Great job Big O!!

Reply from the business:

Apr 25, 2024

Lisa, thank you for taking the time to leave us feedback. We appreciate your kind words and we are glad you had a positive experience with our team.

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Brien McDowell

Apr 25, 2024

StarStarStarStarStar

The Gardner Big O has serviced the last three vehicles I have owned over the past 8 years with excellent service and professionalism. I have only had one issue in all that time and they immediately fixed the issue at no cost proving their desire for customer satisfaction. The desk staff is always on top of their game and friendly, explain everything, and they do a good job on following up with their work. I have been very happy with their service here and continue to take my cars here for all their oil and tire needs. Certainly recommend them.

Reply from the business:

Apr 25, 2024

Brien, thank you for this great review! We appreciate your trust and business, and hope that you always get 5 star service whenever you come to our store. Please let us know if there is anything else we can do. Thank you!

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Rita Gibson

Apr 25, 2024

StarStarStarStarStar

My experience with Big O Tires was great from when I called to check availability on a specific tire I was looking for through the pick up. I had all 4 tires replaced on my vehicle. Though they didn’t have the tires I wanted in stock, they were able to order them in for me and made me an appointment to have them installed. The quote was reasonable for the tires with installation, road hazard insurance and taxes. When I arrived it was a very busy place, and when I mentioned I had an appointment and wondered where would be the best place to park, Justin knew exactly who I was and my tire order. I felt they all handled themselves very professionally and were more than helpful and kind. Will definitely be back and recommend to others.

Reply from the business:

Apr 25, 2024

Rita, we appreciate your business and recommendation. We hope you always get the best whenever you visit our store. Please let us know if there is anything else we can do in the future. Thank you!