My daughter has a Bronco Sport purchased in September of 2023. Has the factory bumper to bumper warranty and the extra insurance coverage. The lower shield blew off going down the highway. Midway Motors first tried to charge her $300 to put it back on. They ended up charging her $16 for fasteners. There was absolutely no damage to the lower shield so it seems obvious that the fasteners were defective or not properly installed at the factory.

They were super knowledgeable and went to bat for us to make sure our warranty covered all the repairs. These guys will be the only ones who touch our expedition as long as we own it.

Midway Motors (Ford dealership), has done an excellent job taking care of my vehicle since I arrived in town. They have done their best when unplanned repairs brought my car into their shop to get me back on the road again in as timely a manner as possible. My water pump went out and they were able to get the parts, installed and get my car back to me in just over a week. Thank you!

Vehicle has been there three times in 12 months 2 out of 3 times it has had to go back for something not repaired. And then it's my responsibility to get it back there to have the work finished that should have been fixed when it was there. Replacement costs are outrageous and you would think something that costs $80000 would last 100000 plus miles.

Traveling through Kansas and encountered a brake issue. Although their service schedule was full, they had us back on the road in no time. VERY pleasant service staff. So impressed. We highly recommend them.

I only needed to get recall work done, but their courtesy and professionalism would prompt me to go there for other service work or the purchase of another vehicle from them.

I made an appointment for service. The repairs were rather time consuming so they scheduled 3 days; they ended up keeping my truck for 12 days. Every time I would call they kept telling me it would be done in 2 more days. After demanding to know what the problem was, the service department admitted they kept scheduling other work ahead of my truck, despite me having an appointment. Once I finally got my truck, the repairs do seem to be completed correctly and my problems fixed.

I’ll tell you what that Duke you have up there is a real treat. Let me use his space ship while he took my pickup in to get greased. Top drawer top drawer.

I always get prompt, courteous and professional service when I take my car to the Ford service department at Midway Motors in McPherson.

They kept me well-informed while changing my oil and rotating the tires. They send a video while I was waiting of what they observed about the condition of various components. Someone came out in person to explain options about possible repairs needed.