Strickland Brothers 10 Minute Oil Change
Auto body shop in Frontenac, Kansas
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Reply from the business:
Jan 24, 2024That's fantastic to hear, Madison! Keeping our customers happy is always our top priority, and we're thrilled that we achieved that with you. Thank you for your awesome rating! Take care, and we hope you have a truly fantastic day ahead!
Great service and quick!
Reply from the business:
Jan 24, 2024Thank you for leaving us such a great review, Shawn! We always strive to provide an exceptional customer experience, so we are very pleased to hear that was reflected during your last visit. Thank you again for your feedback, and we look forward to seeing you for future visits.
Reply from the business:
Jan 24, 2024That's fantastic to hear, Codi! Keeping our customers happy is always our top priority, and we're thrilled that we achieved that with you. Thank you for your awesome rating! Take care, and we hope you have a truly fantastic day ahead!
They always provide fast friendly service. I appreciate how convenient it is to get my oil changed there.
Reply from the business:
Jan 24, 2024Carla , we want to express our gratitude for the time you took to share your review. Your feedback means a lot to us as we continuously aim to deliver the best possible customer service. Thank you sincerely for acknowledging our efforts and for your kind words. We eagerly anticipate your next visit and the opportunity to serve you again.
I’ve gone in for an oil change twice. Both times I went I had a headlight go out the same day. Could be coincidence but weird it happened both times. I also let them change my cabin air filter and they couldn’t figure out how to put the cover piece back in so they just laid it in there. They never told me, I found out the next time I opened my glove box.
Reply from the business:
Jan 24, 2024Your honest feedback is greatly appreciated, Austin. Please accept our sincere apologies that your experience did not meet expectations. We would love to learn more about your visit and what we can do to earn your loyalty. Please feel free to reach out to us via phone or text at 828-270-7942, or you can also contact us by email at customerrelations@sboilchange.com. We're committed to making improvements based on your feedback, and we look forward to assisting you further.
Great service clean and friendly People
Reply from the business:
Dec 24, 2023Thank you for the kind words, Alan! We truly appreciate the positive feedback about our crew's exceptional performance. We're thrilled to know that we hit it out of the park for you. We can't wait to welcome you back and make your next experience even more remarkable. Have a fantastic day ahead!
Reply from the business:
Dec 24, 2023That's fantastic to hear, Michael! Keeping our customers happy is always our top priority, and we're thrilled that we achieved that with you. Thank you for your awesome rating! Take care, and we hope you have a truly fantastic day ahead!
Courteous and nice staff!!
Didn't have time to help my friend with her oil today so she went here and they charged her $138 for an oil change in her Volkswagen. A hilarious $100 more than it needed to be. Probably one of those spots that likes to take advantage of women or non car literate people with German cars
Reply from the business:
Dec 24, 2023We appreciate you taking the time to share your concerns with us Caden. Please accept our apologies for not meeting your expectations. We would be happy to hear more about your experience and learn how we can make your next visit great. You can reach our dedicated customer service team via phone or text at 828-270-7942 or by email at customerrelations@sboilchange.com. Thank you for bringing this to our attention, and we look forward to improving your next trip.