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Ford Service Center - Lewis Ford

Auto body shop in Dodge City, Kansas

5
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17 Reviews and Ratings
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Richard Duley

May 11, 2024

StarStarStarStarStar

Reply from the business:

May 11, 2024

Hey Richard, Thanks for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience at our Ford Service Center. Our team at Lewis Ford works hard to provide top-notch service to all of our customers, and we're glad to know that we hit the mark with you. We appreciate your support and hope to see you again for any future automotive needs. Don't hesitate to reach out if you ever need anything else. Take care, The team at Lewis Ford

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Eugene Thieszen

Jan 25, 2024

StarStarStarStarStar

Good service. Vehicle was ready a bit earlier than promised.

Reply from the business:

May 25, 2021

Eugene - thanks for the great review of our Auto Repair Station in Dodge City, KS! At Lewis Ford, we pride ourselves on providing great customer service and quality automotive repair. Please give us a call when you're ready to schedule your next oil change! All the Best, The Lewis Ford Team

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Rick Lee

Dec 25, 2023

StarStarStarStarStar

Outstanding customer service. I was traveling through the area and had a hose fail in my 2017 Ford F-350. They had the part on hand and quickly fixed my truck so I could get back on the road with little delay. I would trust them with your vehicle.

Reply from the business:

Dec 25, 2023

Dear Rick Lee, Thank you for taking the time to share your positive experience with us. We are so pleased to hear that we were able to help you out while you were traveling through the area. We understand how important it is to get back on the road quickly and safely, and we are glad that we were able to provide you with the part you needed. We strive to provide excellent customer service and we are glad that you felt comfortable trusting us with your vehicle. We appreciate your kind words and we look forward to serving you again in the future. Sincerely, Ford Service Center - Lewis Ford

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Lisa Doerfler

Dec 25, 2023

StarStarStarStarStar

Reply from the business:

Dec 25, 2023

We are deeply touched by your generous five-star review. Your feedback is invaluable to us and serves as a wonderful affirmation of our team's dedication to providing superior service. We aim to make every customer's experience both memorable and satisfactory.

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Jeff Jones

Nov 25, 2023

StarStarStarEmpty StarEmpty Star

Bought two set of tires for two vehicle's, asked if car could be washed was told they'd take care off, when I came to pick up it was just like I left it.

Reply from the business:

Nov 25, 2023

Dear Jeff Jones, Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the purchase of your two sets of tires and that you were pleased with the service you received. We take pride in providing excellent customer service and we are glad that we were able to meet your expectations. We look forward to seeing you again soon. Sincerely, Lewis Ford Ford Service Center

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Miguel Barraza

Sep 25, 2023

StarStarStarStarStar

Reply from the business:

Oct 25, 2023

Thanks for the great review, Miguel! We appreciate your business and look forward to serving you again soon!

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Diana Unruh

Sep 25, 2023

StarStarStarStarStar

I was in desperate need for help jarret got me in right away so I can move on to Wichita 👍 such a nice staff really enjoyed visiting with everybody

Reply from the business:

Sep 25, 2023

Dear Diana Unruh, Thank you for your kind words about our staff and your visit to Lewis Ford. We are so glad that Jarrett was able to help you out and that you were able to move on to Wichita. We strive to provide excellent customer service and it is great to hear that we have achieved that. We hope to see you again soon! Sincerely, Ford Service Center - Lewis Ford

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Dean Miller

Jul 25, 2023

StarStarStarStarStar

Needed a new tail light assembly for my 2020 F150. The Service Department experience was top notch. Having just moved to the Dodge City area from Tulsa, I can tell you the personnel at Lewis Ford were honest, fair and didn't try to push other items on me. I will ONLY use Lewis Ford to service my vehicle from now on!

Reply from the business:

Jul 25, 2023

Dear Dean, Thank you for your kind words about your experience at Lewis Ford. We are so glad to hear that you had a great experience with us and that you will be returning for future service needs. We strive to provide honest and fair service to all of our customers and we are glad that you felt that way. Thank you again for your review and we look forward to seeing you again soon. Sincerely, The Lewis Ford Service Center

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Mike A Weber

Jun 25, 2023

StarStarStarStarStar

These guys always do a very professional awesome job for me.

Reply from the business:

Jun 25, 2023

Dear Mike A Weber, Thank you for your kind words about our service center. We are delighted to hear that we have been able to provide you with a professional and awesome job. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you again for your review and we look forward to continuing to serve you in the future. Sincerely, Lewis Ford

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Joe O'Connor

Jun 25, 2023

StarStarStarStarStar

Was very easy to schedule. Service was completed very quickly.

Reply from the business:

Jun 25, 2023

Dear Joe O'Connor, Thank you for taking the time to review our business. We are glad to hear that it was easy to schedule and that the service was completed quickly. We strive to provide the best customer service possible and are glad that we were able to meet your expectations. Thank you again for your review. Sincerely, Lewis Ford

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