O'Bryan Auto Repair & Tires

Auto body shop in Cherokee, Kansas

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40 Reviews and Ratings
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Frank Rock

Sep 25, 2023

StarStarStarStarStar

Always happy with your service.👍🙏❤️

Reply from the business:

Oct 25, 2023

Thank you so much for your wonderful review! It makes us feel so good to hear your kind words about our family here at O'Bryans!

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James Hensley

Sep 25, 2023

StarStarStarStarStar

After a long night of trial and error and a ultimate failed attempt at lowering my Silverado 1500 I realized that my vehicle was so misaligned that I was unable to drive it! O'Brien's got me right in and corrected all of the issues got me realigned and recalibrated and was happy to help they did all of this the same day at a very righteous cost.. they were happy to answer any questions offer advice offer options and get exactly what I needed done quick! And the staff is awesome! Everyone from the receptionist to the owner has been great professional fast and courteous .. even vacuumed my floors for me! I know for now on if I have any Service Repairs or questions about my Silverado I'm going to O'Brian's for it! Thanks again guys

Reply from the business:

Oct 25, 2023

Thank you so much for your wonderful review! It makes us feel so good to hear your kind words about our family here at O'Bryans!

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Ken Robertson

Sep 25, 2023

StarStarStarStarStar

Got car in quickly. Good oil special !

Reply from the business:

Oct 25, 2023

Thank you so much for your wonderful review! It makes us feel so good to hear your kind words about our family here at O'Bryans!

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Jerad Masterson

Sep 25, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

I took my veloster to them to use a oil change coupon and after spending an hour and a half on it they come out and say all 4 tires are almost bald I needed new brakes and quoted me at 1100 for new everything. I went in for a oil change. Then I go to another mechanic and one tire was almost bald and my brakes were still at 7MM. Never again will I bring anything to them.

Reply from the business:

Sep 25, 2023

Jerod, I’m very sorry for your experience as it’s never our intention to mislead, we always recommend replacing tires in pairs for even wear and the note on the brakes show 5mm and 6 mm. Measurements on the vehicle can vary between tools without pulling the wheels and knowing for sure. As for the wait it was 56 minutes time in to time out. We just go by the facts and I am sorry you feel that this is absurd

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Gloria “Glo” GoodElk-Rethorst

Sep 25, 2023

StarStarStarStarStar

Excellent sevice,affordable, just a really great all around experience. I,genuinely, felt taken care of. I would recommend this business for reliable auto repairs. Hands down my best experience.

Reply from the business:

Oct 25, 2023

Thank you so much for your wonderful review! It makes us feel so good to hear your kind words about our family here at O'Bryans!

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Taylor Myrick

Aug 25, 2023

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I had a horrible experience at this place. All I wanted was to see what was wrong with my car and then they proceed to tell me I can’t take my car off their lot without a tow truck. I just needed the key to my vehicle to give it to the guy that would be towing my vehicle after hours. But instead I end up getting yelled at saying “it is not safe to drive the tire is going to come off”. When I repeatedly told them over and over again that I was not driving it I just needed the key. Not only that they tried telling me my whole front end was basically going out and it was going to cost me $1,000 for all the damages to make it drivable. I just had the front end replaced on the car 6 months ago and the vehicle was only driven around Pittsburg and since I’ve already experienced the front end going out I know what it feels like and this is clearly not the same thing. And how was my tire supposedly going to come off the vehicle when the only weird thing going on with it was a grinding sound not even the steering wheel was shaking?!?! I will not be doing business here again and I am taking the car to get a second opinion from the same person that did the work on the front end.

Reply from the business:

Aug 25, 2023

Taylor, I’m sorry for your experience, it is our responsibility as an ethical repair shop when we see something that is completely unsafe to be on the road and you declined the repairs. We have the vehicle towed back to your house at no expense to you. We all have to have a level of responsibility that we can sleep with and ours is your safety and the safety of others on the road. If you’re interested we have a free to you repair program that you can apply for to see if you qualify.

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Isaiah Norris

Jul 25, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Scams you for some “urgent brake repair”

Reply from the business:

Oct 25, 2023

Isaiah, we are very sorry for your experience please give me a call or text 620-670-8051 to find out more about your visit - Sean

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Connor Davis

Jul 25, 2023

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Took my car in for an estimate for my car wreck. Told me no problem. Call a couple days later and they say their estimate guy is out till next week… so they expected to hold my car over a week without telling me before hand? They tell me they have the photos and could *maybe* do a “remote estimate” I get a call from my insurance saying they’ll have it ready by end of week. 2 weeks later I have to find out from my insurance that they have been radio silent.. honestly ridiculous. You can’t trust a thing they say.

Reply from the business:

Jul 25, 2023

Hey Connor, my name is Sean and I’m the owner of OBryan Automotive can you let me know which location you went to because when I look up your information I don’t find anything under your name? I find it odd because we don’t do auto body repairs, and all of our technician know how to do estimates we don’t have just one estimate guy. Please reach out to me so we can get this straightened out at 620-670-8051 you can call or text

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Vesta Vath

Jul 25, 2023

StarStarStarStarStar

O’Bryan in Pittsburg did a wonderful job fixing the suspension on my Kia Sedona.

Reply from the business:

Oct 25, 2023

Thank you so much for your wonderful review! It makes us feel so good to hear your kind words about our family here at O'Bryans!

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James

Jul 25, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Tried to charge $1500 to see if what they thought was an issue was the issue but that didn’t include repairs They didn’t want to try anything else cheaper to try to actually fix it. Took my Traverse somewhere else to actually get fixed for $300. Thank God there’s honest mechanics in the world but you won’t find them at O’Bryans.

Reply from the business:

Aug 25, 2023

James I’m sorry for your experience. If you could, please give me a call 620-670-8051 and let me help correct this for you. After looking over your repair order, we had basically the same thing for repairing your ac for about $300 like the other place. Though we did have an additional concern from driving your vehicle we noticed it needs brakes and that you have grease leaking from your CV Axles. We quoted those so you know what going on with your car.