
Meineke Car Care Center
Auto body shop in Benton, Kansas
0
0 Reviews
Nick was awesome. He took care of my mom yesterday and then I went in today. They are all nice there and don’t try to talk you into everything they can (that happens a lot as a woman, makes me not go back to places.) Definitely recommend!
Reply from the business:
Feb 24, 2024Hi, Amanda! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
Upon arrival was not greeted by technicians; all were sitting inside the office with the manager until I walked in. No other customers were around. They took 45 minutes for an oil, oil filter, and engine air filter change. One other customer arrived during my time there. They ran the other customer's invoice against my card instead of mine. I had to return to the shop to get it straightened out. Part of the "system" was down so I was not able to obtain a receipt for the debit transaction on my card. Required another 15 minutes including a phone call from the manager to another office. In the end, the manager signed my final receipt with the applicable reference order number. Three days later the debit posted on my card. Not coming back.
Reply from the business:
Feb 24, 2024Thanks for your feedback, Timothy. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. Please give us a call at (316) 247-6061 so that we can make sure this problem doesn't happen again.
Update Jan 2024 I returned for my regular oil change. I was not disappointed again. Only this time, it appears that there are a lot of new hands in the shop. I got a MUCH more thorough inspection, pictures of almost everything, etc. I am once again and continue to be satisfied. Thanks! I've been using this company for several years. They are always prompt, polite and professional. I've NEVER had them up sell!!!! They tell me what recommendations my vehicle has but when I ask more questions they tell me their observation. For example, a recommended transmission flush but they report the fluids look clear and do not have an odor. I'm very happy with them! Pricing is also competitive.
Reply from the business:
May 24, 2022Thank you for entrusting us with your car care, LaChalle! We're honored to have longtime customers like you and proud to be locally owned and operated. You can count on us to be the best in the business for years to come!
Took my car in to have this belt replaced and my original mechanic was busy for the holidays. When l picked my car up my check engine light was on l stopped by my mechanic shop and he told me this repair with parts and labor should have been under $200 the part was $53 dollars. l was charged $436.83. Also they didn't put any fluids back in my car after Nick pointed out to me all of my fluid water antifreeze etc had ran out on the ground. When the hose broke. So l was over charged and very low quality work l would never take my vehicle here again 😒