Redline Parts & Service
Auto body shop in Atchison, Kansas
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Reply from the business:
Jul 24, 2023Thank you for your review, Gina! We're happy you enjoyed your experience and we hope to work with you again in the future!
On behalf of my fiancé 6/10/23 - we live out of state, and he is over the road with his truck. He was stranded and went there for a part to get his truck up running again. They didn’t have the part but they called around to all the local shops, found the part, and gave him their personal car to use free of charge to go get his part. (though he did fill it up with gas & paid him for being generous) . He says thank you to the parts guy but he can’t remember your name.
Reply from the business:
Jun 24, 2023Thank you for the review! We are glad we could get him up and rolling again by doing what ever it took! I will be sure to show Tim, my dad and business partner, who was behind the counter today this message! Thank you again for stopping in and seeing us!
Nice place
Reply from the business:
May 24, 2023Thank you for your review, Angela! We appreciate your feedback and we hope to see you again in the future!
The best shop my truck ever been to!! Great price, great service!!!!
10/10 service, will be back for sure!
Reply from the business:
May 24, 2023Thank you for your review, Katie! We're happy you enjoyed our services and we look forward to your next visit!
Reply from the business:
May 24, 2023Happy we could provide you with fast and friendly service, Brenda Michaels! We appreciate the awesome rating!
Reply from the business:
May 24, 2023Thank you for the recommendation, Dwayne M ! We are glad to see that your experience with our services was excellent. See you again!
These people are scammers DO NOT COME HERE. They scam honest working people. Your time will come, Redline.
Reply from the business:
May 24, 2023We are sorry to hear you feel scammed. If you would like you can always call and speak to a owner and we can discuss how to make it right.
Casey is by far the nicest, most honest mechanic I have ever dealt with. In the long run, he will have saved us thousands! I will continue to drive 45 minutes from home to have him work on my trucks.
Reply from the business:
May 24, 2023Thank you for the kind words Erin! We look forward to seeing you again!
Would rate 0 stars if I could, they charged me for 3x the mileage it took to get to my truck because they “took the wrong part” then they spend all of 10 minutes actually repairing my truck to charge me for and hour and a half of labor. Do not recommend them, find another shop.
Reply from the business:
May 24, 2023We are sorry that you feel wronged. But In order to repair your truck that day we had to build a replacement part. Or it would have been 1-2 days to get the OEM part that would have been a additional $600 plus shipping. And the mileage was that high because we did have to make multiple trips while trying to make a new line. It was 29 miles one way to your truck. Us being a small family owned business we also have to make a living. If you would like to talk to management you may call the shop number and ask to speak to a owner and we can discuss the charges of your bill in depth