
Quality Car Care
Auto body shop in Andover, Kansas
0
0 Reviews
Good trustworthy mechanics with fair prices. Highly recommend!
Unbelievable service! Can't say enough good things about them. They really helped us out of a jam when our car started mysteriously overheating
They were all friendly and competent. They quickly took care of my problem and I thank them very much
I had some repairs done to my truck recently. It was more expensive than I expected, but I feel like I was dealt with honestly and they did the work as promised and it was done when they said it would be. I asked for them to look at the brakes and were told the brakes were good. To me that shows honesty. They were also the only shop I called that actually answered their phone. I will use them again.
I was having some issues and they were able to fix my car in a quick and professional manner for a good price!
I found the staff to be very friendly. I took my vehicle in to have the brake system bleed. Two weeks later and a six hundred plus repair bill,I get it back. I am still unhappy with the brake operation. I feel they preformed some unnecessary repairs. I ask them to check out another problem. I was told my wheel bearing was bad and needed replaced for additional 500+ dollars. That was in addition to an additional $2000 in suggested repairs. I checked out the vehicle myself and found the nuts holding the wheel bearings in place had been loosened and the wheel lug nuts were not tight. This could have caused an accident, if went unchecked. Upon pick of my vehicle, I inform them that I didn't like the feel of the brakes. The manager drove it around the building and informed me the brakes stopped the vehicle, what more could I ask for. I am still looking for a reliable source of service for my vehicles. Oh, by the way the noise, I ask them to check out was caused by defective brake pad. I don't think quality car care is place of service for me.
Reply from the business:
May 25, 2023Here at Quality Car Care we strive to be better than the experience that you had! If there is anything that we can do to make it better, please let us try to do so.
Took our Mustang there on Friday to have them look at it and see why when hitting a BUMP the AC would go off and and then randomly come on later. I picked it up $235 later the only thing listed was them adding Coolant. Drove it 5 mins hit a speed bump and AC went off again. Called them and they said they can't look at it till Monday Morning, took it back Monday morning and here it is mid afternoon and they haven't even taken it in to see why they didn't fix it right Friday. Not making the appointment for them to look at our daughters car.
Take all my families automobiles there. Toyota, Dodge, Chevy and Pontiac. Best customer service you could ask for. Everyone needs a hometown mechanic, this one is mine.
Reply from the business:
May 25, 2023We are very grateful for your 5-star review. Thanks for sharing your rating with us and the community.