
Bank of the Lowcountry
Mortgage broker in Walterboro, South Carolina
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0 Reviews
This is an extremely frustrating bank due to lack of technology and employee’s capabilities. We opened a business checking account in June. Unlike other banks, every option for your needs (check deposit, electronic transfers, etc) needs to be completed by a person after you fill out paperwork- not an automatically enabled feature on the account. Also, not all branches have the abilities to process this paperwork, it has to go to Walterboro and a specific employee for processing. After a WEEK of going into the Ravenel branch (they truly work “bankers hours” at Bank of the Lowcountry, so without taking work off, I wouldn’t make it to Walterboro before they closed) I took time off work to go to Walterboro and see this employee because they couldn’t seem to figure out how to enable transferring money electronically to/ from my business account. Once enabled, you need to use a computer to create a transfer that you can then replicate on your phone from the app- another step I’ve never experienced with other banks. Well here we are one month later and all the capabilities are no longer working and I’m receiving error messages that my features have been disabled. I am extremely frustrated with the service and professionalism from this bank and I will be withdrawing my money and banking elsewhere.
Not technologically up to date; this is an old-school bank that probably can't meet your needs if you don't live right next door to it. Choose a bank that has an on-line focus and can take care of you if you ever happen to leave town.