Family Trust Federal Credit Union
Mortgage broker in Union, South Carolina
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Me and my wife had the pleasure of working with Holly Pursley on a vehicle loan. I just want to say she made the process very smooth and had answers to all our questions. Thank you Holly for all your help.
Miss Holly was very helpful today and all other business transactions that I conducted with the York Branch.
Holly helped me refinance my car and made it all a breeze. Love that everything can be done without even having to come into an office now!
walking in the branch I got a warm welcome from the nice teller to the opening my accounts Valerie Smith the experience was great. Thanks from a new member from Connecticut.
Holly, at the York Branch of Family Trust, helped answer all the questions I had and also responded very quickly to my emails. She is extremely helpful and very polite.
Valerie in the Loan Department is EXCELLENT! We took out a second mortgage loan with her help, and she was so knowlegable and quick to respond throughout the whole process. Not to mention how efficient she was in getting things pushed through, so the process was quick and painless for us. We will 100% use her again in the future! Thanks Valerie!!
Love the FT Credit Union, the biggest reason I Love, WE Love FT (york) is because of Valerie Smith. I have NEVER, EVER worked with an Agent who is so thorough, willing to help, Fast, tries to save you money at every corner & gives you the Best options. She helped me, then helped me & my daughter whose in the Army, out of State, & now, me with my Son who is 19. Both my children are building good credit, all with the fantastic help of Valerie. She is VERY quick to respond & has the memory of an elephant (I heard they have good memories, lol) The tellars are also great, very friendly.
Charlene is so good at her job. She made the loan process easy.
Reply from the business:
Aug 16, 2022We are excited to hear Charlene took great care of you during the process. Thank you for your membership, Sherri.
Went in to check on opening an account and the teller was nice, however the lady I talked with acted as if I was intruding and she could care less, I felt like I was bothering her. I will find a bank with people that at least act like they care and enjoy their job.