Mariner Finance
Mortgage broker in Taylors, South Carolina
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Reply from the business:
Oct 16, 2022Sandra Cheek, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.
Reply from the business:
Oct 16, 2022Lesli Cloninger, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.
Very professional and the staff was friendly and very helpful.
Reply from the business:
Aug 16, 2021Patricia, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
I already have a loan with them which is almost paid off. They sent me a new offer in the mail. Fill it out online. Receive a email saying congratulations we might can help. It said call to complete and verify information. I call the next day the lady who picked up was super unhelpful and was acting like she didn't understand why I'm calling. Tried to example but nope she didn't want to hear it. I have a account already I'm pretty sure if she would of took the time to ask for my information it would of went smoothly. I'm glad she was rude with me that was my sign to pay it off my current loan and move on. The crazy part is they called me first and I was calling back.
Reply from the business:
Sep 16, 2022CRice I'm not a pro, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.
Reply from the business:
Sep 16, 2022Brad Thurston, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.
Reply from the business:
Sep 16, 2022Antwan Martin, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.
Reply from the business:
Aug 16, 2022Scott Gilstrap, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.
Reply from the business:
Aug 16, 2022Charles Swacker, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.
The people were very polite and knew their jobs
Reply from the business:
Aug 16, 2022Pappie S.C., we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Reply from the business:
Aug 16, 2022Rebecca Aho, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.