
Anderson Brothers Bank
Mortgage broker in Summerville, South Carolina
0
0 Reviews
Don't do a car loan through this bank. They're part of the automaxx scammer scheme. The owner for automaxx had fraud on him when he had a car lot in moncks corner and had to close because of it. Now they run automaxx through his sons, the dangerfields. They sell bad cars and this bank is in on it. Beware of their pyramid scheme!!!! This bank doesn't care if automaxx sells you a bad car as long as they get their money!!! Stay away!!
Reply from the business:
Aug 16, 2022Hi Alicia, We are extremely regretful to hear this complaint and would appreciate if you would give us a call so we can speak to you in more detail about your experience. Please call 800-345-8081, and ask to speak with Joanne Joyner. We look forward in speaking with you soon. Thank you
Stay away from this place, do business elsewhere.
Reply from the business:
Aug 16, 2022Hi Richard, We are very sorry to hear your review about one of our locations. If you would please send us a direct message so we can speak to you in detail on your recent experience. We hope to hear from you soon. Thank you
I have a auto loan out with Anderson and I can not get any information about it. The website is a payment portal only, doesn’t show any kind of account details. I have contacted them on 4 separate occasions and for whatever the reason may be they will not send me any statements. Completely blind with this loan, absolutely horrible service. Why is a monthly statement so difficult to obtain? I can’t even get electronic versions.
Reply from the business:
Aug 16, 2022Hi Matthew, You should def be getting statements. If you could send me a direct message with your contact info so I can have some one from our Summerville office contact you directly. Thanks
This bank will leave you on hold for over 30 minutes and whenever you finally get someone on the phone they will hang up on you. It’s happened to me numerous times. I’m stuck with a auto loan with this bank and it’s my biggest regret. There is no way to access the payment online Bc they changed the whole website around. So you have to call in order to get your loan paid and you have to give them all of ur personal information like card information/ social. The morning of your payment date they will harass you and keep calling until you answer the phone but when I call nobody is anywhere to be found. Wish I could give 0 stars
Reply from the business:
Aug 16, 2022Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please call 800-345-8081 and ask to speak with Joanne.
Called one afternoon for a loan and got a call back the next day. Loan was approved and scheduled an appointment for the next day. Got there early and only had to wait about five minutes. Linda moneymaker made us feel like we were old friends and all paperwork was ready. All banks should have their branch managers take lessons from her on how to treat customers. I will highly recommend this branch to my friends for their banking needs. Great place to do business and sorry I didn't know them until recently.
Reply from the business:
Aug 16, 2022Terry, thanks so much for letting us know about the service you received at our Summerville office. We'll be sure to pass this on to Linda and hope to serve this level of customer service to you for many years to come!
Reply from the business:
Aug 16, 2022Kenneth, thanks so much for the rating! We think our customers are 5-star's too! :)
Great experience! Linda was attentive and pleasant to work with. I would definitely use them again and recommend to anyone.
Reply from the business:
Aug 16, 2022Thanks so much for sharing your recent experience with us, Christin! We are thrilled Linda in our Summerville branch location hit the mark and hope to have you as a customer for many years to come!
Linda made my experience super quick & easy! Would highly recommend :)
Reply from the business:
Aug 16, 2022Thanks for sharing your recent experience with us, Jenna! We will be sure to pass it on to Linda in our Summerville branch location.
I've had several experiences with Anderson Brothers Bank and my most recent transactions prompted me to write this review. On my way to Myrtle Beach to pick up a new ATV, I called Sue to see if she could get me a better rate than what the dealership offered. As I was making the drive with an empty trailer, she worked to review my loan application and contact the dealership for documents. When I arrived, my application was approved and the dealership paperwork was completed. I needed to take a few pictures of the 4wheeler and sign the dealership paperwork. I picked up a check in Myrtle Beach and brought home my new toy. I'm throughly impressed with the level of personalized customer service and diligence to complete this transaction within a few hours on the same day. Thank you again!!
Reply from the business:
Aug 16, 2022Deb, thanks so much for sharing your experience with us. We will be sure to pass this awesome 5-star review on to Sue in our Summerville branch location and look forward to providing this level of customer service to you for years to come!
Was really great working with Sue! Very polite and knowledgeable! She went the extra mile to make sure we were happy and comfortable with our loan. Will definitely recommend ABB to others!
Reply from the business:
Aug 16, 2022Thanks so much for sharing your experience with us, Jeremy! We'll be sure to pass it on to Sue in our Summerville office and look forward to providing this level of customer service to you for years to come!