loan process was simple and easy. funding was fast ... but after over 6 months of paying on time with automatic draft. had to call in and request for payment to wait 4 days to come out, i was told could only be done one and it will reflect on my credit report. i am out of town and the transmission came out of my vehicle and now this!!! so if you need a loan they are great! but if you want service after the sale not the place to go!!
Reply from the business:
Aug 16, 2022Roger Ellis, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.