I had the best experience with Mark when we bought our brand new home a few years back!! His communication skills are unparalleled!! His customer service and quick responses are just amazing!! This was blatantly evident when it was time to look into a cash out refinance and my husband and I thought it would be smart to shop around. We were astounded with how many lenders had no clue what they were advising on, charging outrageous fees, and made the whole process feel like they were doing US a favor. Just before we were about to scratch the whole idea we found Mark's information. When we found Mark's number we couldn't believe we even attempted anyone else!! He walked us through the whole process just as he did before, got us the lowest interest rate, and enough cash out to pay for good amount of our sons first year in college!! We also had our neighbors go through him and had the same amazing experience with him!!