
Cornerstone Home Lending
Mortgage broker in Smoaks, South Carolina
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0 Reviews
Wish I could give zero. Their agent lied to me to get me to hurry up and sign the papers and ship them so that I couldn't attend the closing while I was out of town. This is after he allowed the closing attorney to run me around town getting papers notarized with NO instructions. After I sent the papers, Josh Brockwell blocked my number and stopped responding. I've wasted over 10 hours of my time dealing with this. As you can see there are other people that gave them 1 star. Believe them...
Kellie and the rest of the cornerstone team were extremely helpful, kind, and quick to respond/get things moving. We were able to close on the house in just a month! I’m not sure how they made it happen but they were an absolute pleasure to work with.
What an AWESOME TEAM! Totally surpassed ALL our thoughts or wishes! Cannot say “Thank You” enough! When all you have are the words… they seem so inadequate!
I wish I could give 0 stars. Cornerstone home lending has the worst customer service I've ever experienced. They paid our homeowners insurance to a completely different insurance company that we are not affiliated with (no idea how) and it took them over 2 months to fix the issue. Everyone that I talked to gave me a different story as to what happened, and every single person I talked to in their customer service department was rude and did not care at all that our homeowners insurance payment wasn't made. Run away from this lender if you can. We unfortunately didn't have a choice in choosing them but if you do, choose someone else.
Reply from the business:
Aug 16, 2022Hi, thank you for taking the time to comment and please know we take all feedback seriously. However, we are unable to find any record of doing business with you. We strive to provide amazing service to all of our clients, and would love to be able to do the same for you. Please reach out to us at info@houseloan.com if you’d like further assistance.